Automotive Service Manager

As an Automotive Service Manager, you will lead our service department to deliver exceptional vehicle maintenance and repair services. You will oversee the daily operations, ensuring high-quality customer service, efficient workflow, and effective team management. Your role is pivotal in maintaining customer satisfaction and supporting the dealership’s service goals.  Salary + Commission commensurate with experience.  Honda experience is preferred.

Responsibilities

• Manage and coordinate the service department’s daily activities and staff.


• Ensure timely, efficient, and quality vehicle service and repairs.


• Deliver outstanding customer service and handle customer inquiries and concerns professionally.


• Develop and implement service processes and standards to improve department efficiency.


• Monitor service department budget, expenses, and profitability.


• Train, mentor, and motivate service technicians and staff.


• Maintain adherence to manufacturer guidelines and safety regulations.


• Collaborate with parts department and other dealership teams to streamline operations.

Requirements

• Proven experience in automotive service management or a similar role.


• Strong leadership and organizational skills.


• Excellent customer service and communication abilities.


• Knowledge of automotive technology and repair procedures.


• Ability to manage budgets and analyze financial reports.


• Familiarity with Honda vehicles and manufacturer service standards is a plus.


• Valid driver’s license and a commitment to safety.

Benefits

• Competitive compensation package.


• Opportunities for professional growth and development.


• Employee discounts on vehicle purchases and services.


• Comprehensive health and wellness programs.


• Supportive team environment in a reputable dealership.

About the Company

We are a leading automotive dealership located in Stamford, CT, dedicated to delivering outstanding customer experiences and quality vehicles. We pride ourselves on our commitment to integrity, innovation, and community engagement. Join our team and become part of a company that values excellence and fosters a positive work culture.

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