Automotive Service Manager / Writer Manager

Buckeye Complete Auto Care | Westerville, OH

Position Overview

Buckeye Complete Auto Care is hiring an Automotive Service Manager / Writer Manager to lead front-of-house operations at one of our growing locations.

This role is for an experienced automotive service manager who wants to lead in a structured, accountable, and people-focused repair shop environment.

You will manage daily operations, lead advisors, and stay actively involved with customers. This is not a back-office role.

Key Responsibilities

• Lead daily front-of-house operations in a busy automotive repair shop


• Manage and coach service advisors on customer service and sales


• Ensure shop systems, SOPs, and standards are consistently followed


• Own customer communication and expectation management


• Partner with the Operations Manager to drive performance and stability


• Create a calm, organized, and accountable shop environment

What You Own

• Store performance and results


• Front-of-house leadership and execution


• Customer satisfaction and trust


• Advisor development and accountability


• Process discipline and consistency

You will not be expected to micromanage technicians or chase inspections. Leadership focus matters here.

Compensation & Growth

• Total Compensation Range: $85,000–$115,000+ annually


• Structure: 60% salary / 40% performance-based


• Performance tied to gross profit and store health


• Built to reward leadership, stability, and long-term thinking

Qualifications

• Prior automotive service management experience


• Strong leadership and communication skills


• Proven ability to own results and develop people


• High integrity and accountability


• Comfortable working directly with customers daily

About Buckeye Complete Auto Care

Buckeye Complete Auto Care is a family-owned automotive company focused on doing things the right way. We value integrity, clear systems, and leaders who take ownership.

If you are looking for a shop where expectations are clear and support is real, we would like to talk.