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Automotive Service Scheduler

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Job Description - Automotive Service Scheduler



At Ray Laethem Dealership is looking for a full time Service Scheduler. We pride ourselves on delivering reliable, high-quality automotive service with a strong focus on customer satisfaction. We're looking for an organized and customer focused Automotive Service Scheduler to join our team and help keep our operations running smoothly.


Position Overview: The Automotive Service Scheduler is responsible for managing service appointments while also handling customer transactions. You will be the first and last point of contact for many customers, helping ensure a smooth and positive service experience from start to finish. 


Key Responsibilities:



  • Schedule and confirm service appointments via phone, email, and online systems

  • Communicate clearly with customers about service timelines availability, and updates

  • Greet customers in person and assist with service check-in/check-out

  • Process payments accurately (cash, debit, credit) and issue receipts

  • Balance cash drawer and handle daily transaction records

  • Maintain accurate customer and service records

  • Provide exceptional customer service at all times


Qualifications:



  • Previous experience in an automotive service environment or customer service role preferred

  • Cash handling or cashier experience is an asset

  • Strong organizational and multitasking skills

  • Comfortable using multiple computer programs


What We Offer:



  • Medical, Dental, and Vision Packages

  • 401K

  • No Holidays

  • Paid Time off that increases with years of service

  • Monday-Friday, and every other Saturday

  • Opportunities for growth and advancement


 


EXCELLENCE IS THE OBLIGATION OF ALL EMPLOYEES AT RAY LAETHEM. WE LIVE AND WORK EACH DAY BY OUR COMPANY'S CORE VALUES:



  • CUSTOMER SERVICE ABOVE ALL ELSE

  • PRIDE IN OUR TEAM

  • DRIVEN TO BE THE BEST


 




Original job Automotive Service Scheduler posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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