Automotive Service Writer

As an Automotive Service Writer at Graff Chevrolet of Bay City, you will be responsible for effectively communicating with customers regarding their vehicle service needs and ensuring a seamless experience throughout the service process.

Responsibilities:

• Interact with customers to understand their service requirements


• Provide detailed estimates and timelines for service completion


• Coordinate with technicians to ensure timely and efficient service delivery


• Maintain customer records and update service history


• Address customer inquiries and concerns with professionalism and courtesy

Requirements:

• Prior experience in customer service or automotive industry preferred


• Strong communication and interpersonal skills


• Ability to multitask and work in a fast-paced environment


• Knowledge of basic automotive terminology and service procedures


• High school diploma or equivalent

Benefits:

• Competitive compensation ranging from $35,000.00 to $75,000.00 per year


• Healthcare benefits and retirement savings options


• Career growth opportunities within a reputable automotive dealership


• Employee discounts on automotive services and products

About the Company:

Graff Chevrolet of Bay City is a trusted automotive dealership located in Bay City, Michigan. With a commitment to providing top-notch service and quality vehicles, we pride ourselves on our reputation for excellence in the automotive industry. Join our team and be a part of a dynamic and customer-focused work environment.

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