Automotive Service Writer

Company : Vara Chevrolet

Job Type : Full Time

8011 Ih 35 South, San Antonio

Number of Applicants

000+

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Job Description - Automotive Service Writer

We are looking for a Service Writer to join our team! The right candidate believes in delivering great customer service and teamwork. The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control.

Health insurance, 401k, basic term life, vacation, holidays, sick leave and ongoing training. Enjoy major holidays, a 3-day Easter weekend, and dealership celebrations and dinners.

Responsibilities

Meet with customers and determine their needs for repair and/or service of their vehicle issues

Keep good communication with Technicians.

Explain technicians recommendations to customers.

Increase customer satisfaction by building customer relations

Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations

Monitor the progress of each vehicle throughout the day, and update customers frequently

Increase profitability by maximizing sales & executing retail promotions

Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times

Oversee and participate in quality control

Participate in the development and documentation of standard operating procedures as appropriate

Qualifications

High school diploma or equivalent

Valid driver’s license & clean driving record

Accredited training in service advisor skills, customer satisfaction, and quality control

Automotive service advisor experience

Ability to read, write and speak English fluently

Ability to speak Spanish fluently a plus

Ability to concentrate and accomplish tasks despite interruptions

Multitasking skills

Proficient use of computers/business machines

Ability to walk, stoop, bend, stand for long periods, file, type, and answer phones

Vara Chevrolet is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Original job Automotive Service Writer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Automotive Service Writer

Job Description - Automotive Service Writer

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