We’re a fast-growing company in the motor vehicle manufacturing industry, expanding through both organic growth and strategic acquisitions. Our culture is built on collaboration, innovation, and continuous improvement, and we’re looking for passionate professionals ready to grow with us.
We help first responders do their jobs safely and effectively by customizing emergency vehicles to meet their exact needs—from removing unnecessary parts to installing lights, sirens, gun racks, and more.
Join us and be part of something bigger - helping protect the people who protect us.
Are you ready to drive your career forward?
We are seeking an experienced Shop Manager who will oversee daily operations and manage production within the shop, with a particular focus on upfitting emergency vehicles and related products. This role involves managing staff, ensuring efficient workflow, maintaining inventory, and providing top-notch customer service. The ideal candidate will have strong technical knowledge of 12V systems as it relates to upfitting emergency vehicles and proven management skills.
Compensation and Benefits
$75,000 - $85,000 based on experience, plus monthly bonuses
Health Benefits (Medical, Dental, and Vision)
Paid time off and holidays
401K
Schedule
Estimated start date late June of 2026
Location
Portland Metro Area – SW/SE Corridor (Tigard / Lake Oswego / Milwaukie region)
This position supports a new facility currently in development. The final location is not yet confirmed, but will be within the following ZIP codes: 97223, 97222, 97219, 97239, 97224, 97267.
Candidates should be comfortable commuting within this general area.
Attributes of a Strong Candidate
Minimum of 3 years of experience in a managerial role in the auto, retail technical industry
Strong technical knowledge and understanding of 12V electrical systems, including installation, troubleshooting, and maintenance
Motivated leader with the ability to manage, motivate, and develop a team in a dynamic environment
Exceptional interpersonal and communication skills with a focus on delivering outstanding customer service
Strong organizational and multitasking abilities with attention to detail
High school diploma or equivalent; relevant technical certifications or an associate’s degree in a related field
Pre-Employment Background Check
Primary Responsibilities
Shop Operations
Manage day-to-day operations of the shop, ensuring smooth and efficient workflow
Oversee inventory management, including ordering, stocking, and organizing products related to upfitting emergency vehicles
Implement and maintain shop policies and procedures to ensure compliance with company standards and safety regulations
Train other team members on the installation standards and build requirements, and effectively monitor the success of technicians
Use product knowledge, analytical skills, and a team environment to identify new process opportunities to maximize labor resources
Set production and labor time targets for your build team under the direction of the Director of Operations to ensure actual results meet or exceed objectives
Staff Management
Lead, train, and supervise shop staff and hourly workers, including scheduling and performance evaluations
Foster a positive and productive work environment, encouraging teamwork and professional development
Handle staffing issues, including conflict resolution and disciplinary actions when necessary
Assist in the implementation of production standards and best practices to ensure 100% team acceptance
Customer Service
Provide exceptional customer service, addressing inquiries and resolving issues related to emergency vehicle builds
Assist customers with product selection, technical support, and installation advice
Ensure a high level of customer satisfaction and build long-term relationships with clients
Technical Expertise
Utilize your knowledge of 12V systems to assist with technical support and troubleshooting
Stay updated on industry trends and advancements in upfitting methodologies to provide informed recommendations
Ensure that all products and services meet quality and safety standards
Successfully read and interpret manufacturer installation and instruction manuals
Financial Management
Monitor shop financial performance, including budgeting, expense tracking, and profitability
Implement cost-saving measures while maintaining product quality and customer satisfaction
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