Automotive Shop/Dispatch Manager

Automotive Shop Manager

If you have prior automotive experience in an automotive dealership and want to be part of an Elite Team, then apply today at Central Florida’s leading luxury dealership, Lexus of Orlando.  This is a fast-paced position in a large automotive service department.

Job Description

The following is a general list of duties required of the service shop manager position and is not all inclusive as several other duties may be required. 

• Monitor shop workflow to ensure technicians are assigned the correct job based on skill level.


• Coordinates work levels to ensure shop efficiency standards are met.


• Monitor and manage  the computer work management system to confirm work is performed in a timely manner


• Create and maintain technician schedules for sufficient personnel levels in the shop during peak work hours.


• Prepare, review and maintain reports detailing WIP, technician production and “on-hold” job status


• Properly communicate work order status to senior service management team to guarantee customer’s expectations are met.


• Monitor OSHA compliance to ensure proper disposal of waste materials and availability of first aid supplies


• Maintain timely oil tank and compressor inspections


• Hire and develop service technicians

Job Requirements

• Previous automotive service department experience as a technician, advisor or manager required


• Exceptional organization and time management skills


• High energy, positive personality


• Ability to deal with multiple tasks in a professional and courteous manner


• Ability to work directly with the diagnostic specialist, technicians, service advisors and parts personnel.


• Must be computer savvy and have the ability to work within the Microsoft Office Suite, as well as the dealership’s DMS system.

What we Offer

• BCBS FL Healthcare - Dental - Vision - 401(k)


• Allstate's Life, Accidental Death & Dismemberment and Disability Coverage


• Vacations and Holidays Christmas Day - Thanksgiving Day - Labor Day - Memorial Day - July 4th - New Year's Day


• All benefits are for full time associates only and are subject to eligibility and certain limitations.