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AV Account Manager

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Job Description - AV Account Manager

Account Manager (AV Integration & Workplace Technology Solutions) - St. Louis, MO


About the Opportunity

We are a fast -growing provider of integrated workplace solutions, specializing in audiovisual systems, commercial interiors, and technology -driven environments. Our team partners with organizations to design and deliver spaces that enhance communication, collaboration, and user experience.

We are seeking an Account Manager with a strong background in AV integration, technology solutions, or commercial project environments. This role is ideal for someone who thrives on managing client relationships, supporting AV -driven projects, and expanding existing accounts.


Responsibilities:

· Act as the primary point of contact for assigned client accounts within AV and workplace technology projects

· Build and maintain long -term relationships with end users, general contractors, and key stakeholders

· Collaborate with AV design engineers, project managers, and installation teams to ensure seamless execution

· Support the development of AV system solutions, including displays, control systems, conferencing, and collaboration tools

· Assist in preparing proposals, quotes, and system recommendations aligned with client needs and budgets

· Manage project timelines, expectations, and communication from kickoff through completion

· Ensure a high level of client satisfaction and proactively address any issues

· Identify opportunities to expand AV scope, upgrades, and additional services within existing accounts

· Track account activity, pipeline updates, and revenue performance

· Stay up to date on AV technologies, including collaboration platforms and integrated systems



Requirements

· 3–5+ years of experience in:

  • AV integration, AV sales, or account management, OR
  • Commercial technology, low -voltage systems, or related industries

· Strong understanding of AV systems such as:

  • Conferencing platforms (Zoom Rooms, Microsoft Teams Rooms)
  • Control systems (Crestron, Extron, AMX)
  • Displays, audio systems, and collaboration tools

· Experience working with integrators, contractors, or corporate clients

· Ability to manage multiple projects and deadlines in a fast -paced environment

· Strong communication, presentation, and relationship -building skills

· Detail -oriented with strong organizational and problem -solving abilities

· Proficiency in Microsoft Office; CRM experience is a plus

· CTS or other AV certifications are a plus (not required)



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