AV Engineer

Key Responsibilities:

System Design & Engineering

· Design AV systems include video conferencing, audio, video, control, and networking components.

· Select appropriate AV hardware and software solutions based on client requirements and site conditions.

· Collaborate with stakeholders, architects, and consultants to develop system functionality, flow, and performance requirements.

Technical Documentation & Drawings

· Create and manage AV system drawings including signal flow diagrams, rack elevations, cable schedules, and system schematics using AutoCAD, Revit, or equivalent tools.

· Prepare documentation packages for submittals, installations, and as-built records.

· Maintain version control and documentation standards across all projects.

Programming & Configuration

· Program and configure AV control systems (e.g., Crestron, Extron, QSC, AMX) based on project specifications.

· Develop GUI interfaces and custom scripts for system control and automation.

· Perform system testing, commissioning, and troubleshooting of programmed systems.

· Support remote diagnostics and firmware updates as needed.

Field Support

· Provide on-site support during the installation process to address any technical issues or adjustments needed.

· Provide both onsite and remote support for our Service group

· Troubleshoot and resolve problems with system components, wiring, and connections.

· Conduct training sessions for clients and end-users on the operation and maintenance of installed systems.

Preferred Qualifications:

· 3+ years of experience in AV system design, integration, and programming.

· Proficiency in AV system design tools (AutoCAD, Revit, D-Tools, or similar).

· Hands-on experience with control system programming platforms (e.g., Crestron Toolbox, Extron Global Configurator/Pro, Q-SYS Designer).

· Understanding of AV standards (AVIXA, InfoComm, AES67, Dante, HDBaseT).

· Ability to interpret architectural and construction drawings.

· Strong communication, time management, and problem-solving skills.

· Industry certifications (e.g., CTS, CTS-D, Crestron Certified Programmer, Extron Control Professional, Q-SYS Level 2 or higher).

· Experience with DSP configuration (e.g., Biamp, BSS, QSC).

· Familiarity with networking fundamentals and AV-over-IP technologies.

Performance Measurements:

· Project Delivery Timeliness: Percentage of projects completed on time or ahead of schedule.

· Budget Adherence: Ability to manage project costs within budgeted limits, with minimal variances.

· Client Satisfaction: Client feedback and satisfaction scores after project completion, indicating successful project execution and meeting expectations.

· Quality of AV Solutions: The effectiveness and reliability of AV systems installed, with minimal service or maintenance calls post-installation.

· Vendor Management: Success in negotiating favorable pricing, terms, and maintaining strong relationships with AV vendors and suppliers.

· Team Collaboration: Effectiveness in leading internal teams and facilitating cross-departmental collaboration to achieve project goals.

· Process Efficiency: Implementation and optimization of processes that streamline operations, reducing time and resource consumption while maintaining quality.

· Problem Resolution: Ability to identify and resolve project or technical issues promptly, minimizing project delays or disruptions.

· Safety and Compliance: Ensuring all AV installations meet safety regulations, industry standards, and internal compliance guidelines.

· Training and Development: The development and delivery of training programs for team members to enhance their technical skills and performance.