AV Field Commissioning Engineer

The Field Commissioning Engineer is the single point of responsibility for the quality control and commissioning process of assigned integration projects. They are charged with the responsibility of working with assigned project managers, design engineers, contract installers, and control system programmers in providing complete, fully functional integrated audio-visual systems that meets all the functional criteria and specifications as documented in the project scope. The Field Engineer position has three main focal points: (a) commissioning racks in the shop, (b) writing and debugging control system programs that allow system operation to meet the client scope of work, and (c) commissioning systems and performing client training.

Essential Job Duties & Responsibilities:  

• Interfaces with a variety of internal department staff and client contact(s) in the commissioning process to:
  
  
  
  • Analyze and resolve all technical escalations
  
  
  • Handling client requested changes to scope of work (change orders)
  
  
  • Ensure that latest code version is stored on the project server
  
  
  • define audio system controls
  
  
  • Assisting with field questions and clarifications
  
  
  • Assists with system installations, when needed
  
  
  • Provide client training on AV systems
  
  
  
  


• Responsible for:
  
  
  
  • Redlining CAD documentation for as-built purpose.
  
  
  • Creating control system code and configurations for Q-SYS, Crestron, Extron, etc.
  
  
  • Field testing and escalating and resolving issues with equipment and programs.
  
  
  • Communicating punch items to project manager.
  
  
  • IP configuration of all AV devices residing on a network.
  
  
  • Filling out IP tables and storing these on the project server
  
  
  • Managing versions and storing final DSP code on the project server
  
  
  • Rack testing and escalating and resolving issues with equipment
  
  
  • Completing commissioning QC checklists
  
  
  
  


• Other duties as assigned

Required Knowledge, Skills & Abilities:  

• A minimum of three (3) years of commercial audio/video/lighting installation with a thorough, demonstrable understanding of system integration techniques.  Experience must include:
  
  
  
  • Advanced knowledge in troubleshooting audio/video system setup and gain structure.
  
  
  • Programming of audio DSP units from multiple vendors
  
  
  • Working knowledge of QSC, Crestron, AMX, Biamp, Extron, Polycom & Cisco equipment
  
  
  
  

• Experience/certification in Q-SYS Control 201; Crestron SMIPL & SIMPL+; Extron; HTML; JavaScript & Lua


• Must understand and apply basic IP networking skills


• Excellent verbal, written, problem solving and conflict resolution skills


• The ability to work effectively as a team leader and direct the work of others.  


• Create customer training presentations using PowerPoint 


• CTS-I certification or desire to obtain within 3 years


• Must be able to travel daily to job sites; with approximately 40% overnight travel


• Ability to handle multiple tasks/responsibilities with competing deadlines


• Degree in Electrical or Electronic engineering is preferable but not required

Physical demands and work environment:  

The person in this position is regularly required to stand, walk, bend, stoop, use hands and fingers, reach and push with hands and arms.  Frequent sitting, climbing, and balancing is also required.  Work requires the ability to perform job duties on scaffolding, ladders, and at various heights as well as extensive overhead motion required to install equipment. Work requires the ability to lift up to fifty pounds and the ability to work in non-climate-controlled environments. 

Additional Information:

We offer a competitive salary and a comprehensive benefits package including medical, dental, vision, and life insurance, along with a 401k with company match.  PTO and holiday pay available on your first day of employment!

All applicants must consent to a background check and a drug screen to continue in the selection process.  All employment offers are contingent on meeting our background check standards and successful passing of required drug test. If hired, you will be required to provide documentation indicating your legal right to work in the U.S.

We are an Equal Opportunity Employer