AV Field Project Manager

Company Overview

We are partnering with a high-integrity residential integration company known for delivering bespoke AV and automation solutions throughout California's North Bay. Family-owned and operated, this integrator brings a collaborative spirit and a commitment to excellence in every project they undertake. With a deeply rooted focus on client satisfaction and team wellbeing, they’ve built a reputation not only for quality installs but also as an exceptional employer in the industry.

Why Join Us?

This is more than a job—this is a workplace where your voice matters. Here’s what makes this opportunity stand out:

• Stability and Longevity: Low turnover and long employee tenure (their last PM stayed over 6 years).
• Family-First Culture: Calm, respectful leadership—no yelling, no chaos. Just good people doing good work.
• Work-Life Balance: Standard hours (8:00/8:30–4:30), minimal overtime, and flexibility for life events like coaching Little League or handling family matters.
• Daily Perks: Stocked break room with snacks, drinks, and lunch options.
• Growth and Learning: Interested in becoming a Lutron expert or earning a Savant certification? They’ll pay for your training and reward you for gaining new skills.
• Respectful Boundaries: Nights and weekends are yours—no after-hours contact unless it’s an emergency.

Job Overview

We’re hiring a Field Project Manager—someone who thrives in the field, communicates effectively, and leads by example. In this role, you’ll serve as the main point of contact between clients, technicians, and the office. You’ll be responsible for overseeing job sites, managing scheduling updates, leading project flow, and ensuring the team executes with excellence.

This is not a desk job—approximately 75% of your time will be spent in the field, acting as the eyes, ears, and voice of the company on active job sites.

Key Responsibilities

• Serve as the primary field-based project manager, overseeing daily operations across job sites
• Act as the liaison between sales, technicians, and clients from project turnover through completion
• Manage scheduling updates with the office to ensure project timelines remain accurate and aligned
• Oversee change orders, capturing client requests and scope adjustments proactively
• Lead client communication and translate technical concepts into digestible updates
• Provide daily reporting and schedule adjustments to the office team
• Help identify and upsell additional client needs when appropriate (e.g., shades, security, etc.)
• Encourage best practices, training opportunities, and operational improvements in the field

Qualifications

• 3–5+ years of experience in the custom AV integration industry (project management required)
• Strong field experience—able to assess installs, correct mistakes, and provide technical oversight
• Proven leadership and client management skills
• Excellent verbal and written communication abilities
• Highly organized and detail-oriented—especially with scheduling and follow-through
• Natural influencer—able to motivate and raise the bar for field team performance
• Open to learning and willing to grow with a company that invests in its team
• Must live within 45 minutes of Sonoma (Napa, Santa Rosa, Marin, or Petaluma areas preferred)
• Valid driver’s license and clean driving record required

Benefits

• Company van (pickup at office daily; exceptions for early jobsite starts)
• Gas card
• 401(k) with company match
• Medical, dental, and vision insurance
• PTO and paid holidays
• Training and certification sponsorships (e.g., Control4, Savant, Lutron, Josh.ai)