AV Support Specialist

We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients. We are highly trained business professionals with strong understanding of clients need. We work closely with the leading staffing trade associations, training, and research organizations to ensure we are knowledgeable of the latest industry trends and technologies.

Qualifications

• Experienced in AV installations (cable management, device add, move, change) and operations support (daily test and break fix support) in a large corporate environment and an understanding of audio/video signal flow

• Understanding of basic networking technology, video transmission over network

• Be able to troubleshoot video conference rooms

• Experience in conference room support and weekly health check

• Crestron conference room control system experience

Responsibilities

• The ideal candidate will have a track record of supporting AV operations in a commercial enterprise environment, has expertise in AV systems along with excellent interpersonal and written communication skills

• Provide break fix and troubleshooting support for AV systems and related technologies in the conference rooms, offices, and specialty spaces

• Expert in AV systems and devices installation and proactive operations maintenance service

• Support daily room sweeps and related escalations of conference rooms, digital signages, LED walls, meeting spaces, etc

• Showcasing your expertise with a range of hardware components and software applications, from Crestron and poly and QSC

• Provide support for events setup and decommission

• Service Conference Rooms (Teams) and User Cubical for break\fix, resolve issues, triage incidents and requests of various IT Services

• Support commissioning/installation and turnover of new conference rooms and other AV areas

• Work with projectors, sound systems, microphones, sound mixing equipment, overhead projectors, video equipment, adjust amplifiers, video screens, virtual conferencing systems, AV racks, and speakers

• Tracking and coordination of Conference Room upgrade/new install

• Investigate and troubleshooting issues with Audio/Video equipment

• Engage required OEM support to investigate and resolve the issue

 

Regards,

Mohammed ilyas,

PH - 229-264-4024 or Text - 229-469-1455 or You can share the updated resume at Mohammed@vtekis. com

All your information will be kept confidential according to EEO guidelines.