AV Tech Lead

This is an excellent opportunity for an audio-visual professional with 3-5 years of experience to work in a medium-sized global event management company focused on language services. Our ideal candidate is passionate about technology, real-time communication, and technical integrations across multiple platforms. You will work with a dynamic team of project managers, technical managers, recruiters, and global strategic partners, to develop and deliver world-class multilingual solutions during live events.

Responsibilities

• Manage technical aspects of multiple projects involving virtual and in-person meetings.


• Provide remote technical and operational support during live events for interpreters and clients.


• Implement, test, and deliver new products and technical solutions within the company.


• Oversee projects to provide seamless experiences for our clients.


• Assure compliance with all technical requirements during events.


• Manage multimedia projects with interpretation (overlays, videos).


• Directly engage with clients to ensure our technical services are implemented with the high standards.

Working requirements

• Reside in the Greater Chicagoland Area near our office HQ in Oak Park, IL.


• Work both remotely and in our Chicago office is required to manage the in-house AV and computer equipment, inventory QC, and shipping/receiving packages for on-site events.


• Travel to on-site events is required (for up to 50% of the time) to support engagements ranging from 10 to 10,000 attendees.

Qualifications

• Technical background, with understanding or hands-on experience in web technologies.


• Experience with audio/video systems both virtual and physical.


• Experience with Zoom, Teams, WebEX, Intrado, and other virtual meeting platforms.


• Hands-on knowledge of computer hardware and software in both Windows and Mac OS platforms

Soft skills

• Excellent client-facing and internal communication skills across various stakeholders.


• Strong organizational skills including attention to detail and meticulous equipment management.


• Strategic thinking, problem solving, and the ability to adapt quickly to changing priorities, assignments, and roles.


• Self-starter with the ability to work independently.


• Loves to test, develop, and launch new solutions/products.


• Thrives under pressure, remaining calm and professional.


• Teamwork mindset and personality.

What can we offer you?

• Market competitive compensation and insurance, health benefits, and paid time off.


• Opportunity to travel to numerous destinations in the US for in-person events.


• Training and developing some of the leading technologies in the LSP marketplace including ASR, AI, Machine Learning, and software integrations.


• Being part of our fantastic multi-cultural, international team with daily collaboration and communication across borders and time zones.