Job Description-
• Installs, troubleshoots, tests, diagnoses, repairs, and replaces audio-visual
equipment including, but not limited to, projectors, interactive technologies,
recorders, televisions, players, laminators, cameras, microphones, and
sound systems.
• Installs, troubleshoots, and repairs audio-visual, telephone, Ethernet, and fiber
optic cables.
• Utilizes the service order tracking database to access and manage work orders.
• Maintains accurate records of work performed and materials used.
• Interacts with audio-visual vendors to resolve issues and maintain optimal
system performance.
• Help support and set up for Board meetings.
• Provides training and support and is a liaison to end users and staff on
equipment operation, installation, and repair issues.
• Maintains a safe working environment by following safe practices.
• Able to work flexible hours.
Education and Required Skills:
• High school graduate.
• Two years of experience troubleshooting, maintaining, and repairing electronic
equipment.
• Knowledge of current wiring standards and practices.
• Ability to work in a team environment with staff members and personnel at
all levels.
• Ability to climb ladders and scaffolding at a work height of ten feet.
• Ability to work as a team member, as well as independently, to solve technical
problems under critical deadlines.
• Excellent interpersonal and oral communication skills.
• Excellent customer service experience.
• Ability to pick up and carry 50 pounds.
• Ability to drive a Howard County Public School System vehicle.
• Valid Maryland Class C driver’s license and good driving record.
• Knowledge of applicable safety rules and standards, such as Maryland Occupational
Safety and Health (MOSH).
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