Info-Matrix is seeking an AV WebEX Specialist. This is a full-time contract to hire opportunity. All qualified applicants must live in Central PA and understand this is an onsite position. Parking is fully paid. The ideal candidate will be responsible for designing, implementing, maintaining, and supporting all analog and IP telephony solutions, as well as the video conference and AV capabilities. Your role is to ensure the smooth operation of telecommunications, video conferencing, and AV systems across multiple campuses and remote sites.
DAY to DAY Responsibilities:
• Designs, plans, installs, configures, maintains, and supports all hardware related to Analog and IP Telephony (IPT) and Cisco Voice Gateways.
• Designs, installs, configures, and maintains a broad range of AV/VC system software and hardware, including but not limited to Webex Boards/Room Kits, VC codecs, and AMX control systems.
• Designs, plans, installs, configures, maintains, and supports all software related to Analog and IP Telephony.
• Analyzes all aspects of the AV systems, including the video conference solution, and designs changes to ensure customer needs are met immediately.
• Writes, maintains, and supports coded scripts for Cisco UCCX to automate IT operations.
• Supports Help Desk as needed.
• Configures, maintains, and supports the Enterprise Fax Server solution and its interaction with the IPT infrastructure.
• Configures, maintains, and supports the interaction between the IPT infrastructure and the proprietary security camera/door buzzer systems.
• Provides end-user training regarding the operation of all AV, VC, and enterprise phone systems and architecture.
• Administers and supports Webex-hosted service and on-premises infrastructure