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Aviation Claims Examiner

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Job Description - Aviation Claims Examiner

Aviation Claims Examiner

Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, Ireland, and other exciting locations. With the strength and stability that comes from being a member of the Tokio Marine Group, and more than forty years of growth, profitability, and stability, we offer insurance products in more than 100 classes of specialty insurance.  We provide our employees a collaborative and rewarding environment within which to gain the knowledge, skills, and experience that lead to a rewarding career.  


U.S. Specialty Insurance Company, a wholly owned subsidiary of Tokio Marine HCC, is looking to hire an aviation professional to fill the position of Aviation Claims Examiner in our Plano, Texas office.  As the Aviation Claims Examiner, you will be responsible for investigating and handling aviation insurance claims to conclusion.  This will involve:

  • Analyzing facts of loss for coverage liability and damages.
  • Ensuring that claims are properly reserved, documented, and processed in accordance with good claims handling practices.
  • Evaluating, negotiating, and settling hull claims with insureds and repair facilities within established authority.
  • Evaluating, negotiating, and settling aircraft claims with insureds and repair facilities within established authority.
  • Selecting and supervising outside adjusters, investigators, consultants, and other vendors to accomplish claim management objectives.
  • Preparing written reports for management on the status of pending claims.
  • Preparing proper written correspondence to insureds and others.
  • Giving verbal updates to management on the status of pending claims.
  • Supervising and directing claims litigation.
  • Attending trials and settlement conferences as assigned. 

Candidate will need to meet the following qualifications:

  • At least two years of insurance adjusting experience handling auto, bodily injury, and/or property claims.  Commercial insurance claims preferred but not required.
  • Bachelor’s degree in aviation, Business Administration, Insurance or a High School Diploma and equivalent experience.
  • Advanced organizational and analytical skills with a demonstrated ability to manage multiple tasks simultaneously.
  • Superior written and verbal communication skills with an emphasis on tact and diplomacy.
  • Knowledge of industry, legal and technical developments related to applicable area of the Company's business to proactively respond to changing business environments.
  • Intermediate proficiency and experience using Microsoft Office Suite.

Preferred qualifications:

  • A thorough knowledge of aircraft repair and/or maintenance and a minimum of two years of relevant experience.  Two years of relevant work experience may be waived for graduates of postsecondary education programs in aviation maintenance. 

Tokio Marine HCC offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking an energetic and confident individual to join our team of professionals. Tokio Marine HCC and its subsidiaries are equal-opportunity employers. Please visit www.tmhcc.com for more information about our companies.

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About the Company

Hcc Service Company

Custom insurance programs exclusively for public entities and backed by expert risk control services.

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