Aviation Dispatcher/Scheduler

The Sherwin-Williams Company is seeking a highly organized, detail-oriented, and proactive Licensed Dispatcher/Scheduler to join our Flight Department. This critical role is responsible for the end-to-end planning, arrangement, and coordination of travel requirements for company personnel, guests, and flight crew. The successful candidate will manage both company-owned aircraft, making high-stake, time-sensitive decisions regarding safety, security, personnel, and cost-efficiency. This position requires a professional capable of communicating seamlessly with executive-level management and maintaining composure in a fast-paced, and rapidly changing environment.

This position is not hybrid/remote and will be located at our Cleveland Hangar.

This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.

• Full working knowledge and competencies related to FAR (Federal Aviation Regulations) and Corporate Company policies.
• Full working knowledge of and compliance with the Corporate Executive Travel Policy
• Full working knowledge of and compliance with the FOM (Flight Operations Manual)
• Maintain a level of professional behavior and confidentiality as it relates to executive travel
• Full working knowledge of ERP (Emergency Response Program).  Is the main point of contact out of Cleveland for all emergencies
• Manage and coordinate aircraft maintenance, operations, dispatch and scheduling
• Manage all account reporting and analysis for cost centers monthly, quarterly as well as annually for executive review
• Scheduling travel for executives, company personnel and/or guests on company aircraft appropriate for the individual mission resulting in a more cost-effective and/or efficient performance
• Scheduling of crew to ensure currency and adequate work life balance
• Advanced knowledge and use of Aviation software programs and serve as the primary contact for the vendor
• Schedule ground transportation, catering and accommodations for flight crew and company passengers including executives
• Maintain passenger manifests and logs for all flights and is responsible for maintaining the accuracy of department / aircraft records
• Research, negotiate and contract for hundreds of thousands of gallons of fuel annually
• Responsible for securing and maintaining foreign travel documents for crew and all passengers
• Responsible for obtaining vendor regulatory information for approval prior to processing initial payments
• Responsible for payment of all invoices in accordance with company elected programs and has an increased level of financial accountability
• Responsible for submitting annual purchase order amounts in accordance with the approved Aviation Department budget
• Log all Aviation Department time and attendance in company time keeping system, UKG
• Coordinate with international flight support providers to ensure a safe and secure trip which includes checking overflight permits and verification and, as necessary, rush requests for visas and international travel paperwork for crew and passengers.
• Ensure International Regulatory Compliance
• Central point of contact for airborne communication for traveling flight crews and/or passengers
• May receive communication and schedule changes that require immediate attention after typical business hours
• Manage Assistant Scheduler and Administrative Assistant including training, developing, coaching, and completing the annual performance appraisal.
• Additional responsibilities as necessary

Minimum Requirements:

• FAA Dispatcher’s License
• Bachelors’ degree
• Aviation background  
• 3-5 years working knowledge of corporate flight operations. 
• Computer skills with windows applications, Word, Excel, Access etc. 
• Understanding and working with a 24-hour clock and time zone changes accurately 
• Understanding of all aviation related regulations 
• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the United States without sponsorship now or in the future for employment visa status

Preferred Qualifications:

• Certified Aviation Manager (CAM) certification
• Familiarity with the PFM (Professional Flight Management) system 
• Familiarity with the ARINC (Aeronautical Radio Incorporated) system 

Travel Requirements

• 10%