AVP, Category Manager, Technology & Software

Job Description

This position is responsible for leveraging contract and spend data analytics to proactively identify sourcing opportunities and drive value across Chubb's Technology and Software categories. The role will work closely with internal stakeholders and Sourcing leadership to lead technology sourcing projects, support strategic priorities, and deliver on expense reduction initiatives. By conducting in-depth data analysis, the Category Lead will inform strategic decision-making, uncover cost-saving opportunities, and provide consultative support to resolve business challenges.

This role will champion the development and execution of strategic sourcing strategies with the goal of optimizing spend, mitigating risk, maximizing savings, and assuring quality and delivery of technology products and services to Chubb. Success in this position requires strong analytical capabilities, sound negotiation skills, and extensive experience in strategic sourcing.

Primary Responsibilities:

• Leverage contract review and detailed spend analytics to proactively identify sourcing opportunities, cost reduction initiatives, and risk mitigation strategies across the Technology and Software categories.
• Direct cross-functional teams through the full strategic sourcing cycle, including vendor identification and selection, price negotiation, and contract "red-lining" in collaboration with Legal counterparts for MSAs, Schedules, SOWs, etc., ensuring contract terms align with business objectives and cost optimization goals.
• Directly manage high-value sourcing engagements of varying spend, risk, and complexity levels in categories such as mainframe technologies, outsourced data center operations, data center technologies (compute, storage, network), end user technologies (laptops, mobile telecom), software and IT service operations.
• Regularly analyze spend data and contract terms to assess savings opportunities, track compliance, and support business case development for sourcing initiatives.
• Agree with business clients on approach and schedule for sourcing projects and related contract negotiations, incorporating data-driven insights into planning and execution.
• Communicate regularly with key business stakeholders regarding project approach, scope, key issues, status, business requirements, and relevant dependencies, using analytics to inform discussions and recommendations.
• Assess and quantify savings opportunities on all engagements, working with clients to achieve optimal outcomes based on spend analysis and contract benchmarking.
• Report on cost reductions, savings, and value delivered, supported by robust spend analytics and contract performance metrics.

Additional Items for consideration:

• Evaluating sourcing procedures and presenting improvement strategies to senior management for approval
• Analyzing and calculating procurement costs and developing cost reduction strategies
• Driving purchasing decisions based on cost and scenario analysis, as well as market trends
• Negotiating contracts with key suppliers (IBM, Kyndryl, HCL, Dell, HP, Lenovo, Verizon, AT&T, etc), including costs and terms of supply, service, and quality
• Collaborating with the procurement department to identify and pursue new supplier opportunities
• Conducting market research, as well as creating cost estimates and forecasts
• Estimating risks and applying risk minimizing techniques, as well as negotiating contracts that comply with industry regulations
• Maintaining strategic sourcing relationships and developing strong partnerships

Qualifications

• Bachelor's degree in business, economics, finance, logistics, or in a related field
• Minimum of 7 years' procurement experience in a related industry
• Excellent organizational and time management skills.
• Strong process analysis and analytical skills including ability to use data to drive decision making
• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
• Proven ability to lead, motivate and gain commitment from Executive leadership, senior management, direct/indirect reports, and colleagues
• Exceptional ability to influence stakeholders and drive groups with divergent opinions toward effective, collaborative decisions
• Strong supplier relationship and conflict management skills
• Strong oral and written communications and influencing skills
• Ability to effectively summarize program status and create PowerPoint presentations for executive audience
• Able to navigate a global matrixed organization, influence stakeholders and affect outcomes. Ability to gain trust and influence with limited direct authority
• Ability to think outside the box, multi-task, and work well under pressure, to identify issues and work to resolve them in partnership with business leaders

About Us

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.