AVP, Operations

Ensure assigned portfolio is achieving operational objectives per the approved business plan, while providing high quality resident service.
Oversee development of and approve annual operating budgets and forecasts, as required by operating and management agreements.
Review and approve quarterly and annual marketing plans.
Oversee the accurate preparation and conveyance of all operational and financial data to the owner or owner’s representative as required.
Participate in asset acquisition and disposition process to ensure compliance with approved strategies and successful execution
Approve, with HR support, all hiring and major coaching decisions.
Work with support departments to attract, develop, retain and promote the best talent available.
Identify and implement programs to meet asset preservation goals.
Ensure that the physical property is preserved through timely execution of inspections and PM programs.
Review current and emerging trends in property management to ensure portfolio is aligned with market conditions.
Monitor community pricing strategy and oversee the development and implementation of rent renewal strategies, and sales and marketing plans.
Conduct regular site visits with portfolio manager and regional manager to evaluate property conditions and renovation improvements.
Participate in acquisitions and redevelopments making recommendations to portfolio management and Executive Committee.
Resolve resident issues that cannot be managed at the site level.
Supervise and mentor Regional Managers
Education
Bachelor’s Degree required. Graduate Degree preferred.
Must have or be willing to obtain broker’s licenses as required for applicable states.
Experience
A minimum of ten (10) years’ experience in property management or related experience. Level of experience may vary based on the needs of the portfolio.
Demonstrated experience leading a team and capable of managing multiple sites.
Travel
Up to 80% travel is required

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