AVP, Underwriting Support Manager, Inland Marine

Job Description

Sompo has a unique opportunity for an Inland Marine, AVP Underwriting Support Manager.

As an Inland Marine, AVP Underwriting Support Manager, you will be responsible for managing a team of underwriting assistants, ensuring proper processes and workflows are in place, and delivering on our white glove service standards. You will also be responsible for meeting monthly premium bookings and working closely and effectively with various partners such as underwriting, CAT modeling team, centralized support groups, claims, risk control, and more.

This position will be based out of our Dallas, TX office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.

Our business, your impact, our opportunity:

What you’ll be doing:

• Manage a team of underwriting assistants including hiring, training, mentoring, and managing performance
• Monitor metrics such as policy issuance and endorsement statistics to ensure the team maintains our service quality standards
• Establish workflows to reduce or eliminate manual processes and gain efficiencies
• Partner with Underwriters to ensure underwriting assistant teams deliver effective and efficient support, aligning with operational goals and standards
• Collaborate with business unit leaders on diverse projects and initiatives to enhance efficiencies and support growth within the Inland Marine unit
• Assist in managing the processes for internal and external audits ensuring compliance with regulatory and organizational standards
• Support underwriting assistants with quotes, binders, and policy issuance workflows
• Continuously evaluate the teams' book sizes to ensure proper workload distribution, aiming to optimize performance and improve operational efficiencies
• Manage monthly premium bookings and overdue premium processes

What you’ll bring:

• Minimum of 5 years’ experience as an Operations Manager in commercial insurance, preferably in Inland Marine
• Strong problem-solving and decision-making skills, with the ability to develop innovative and effective solutions to complex challenges
• Ability to clearly and effectively communicate information and ideas across diverse audiences
• Expertise in planning and organizational skills to drive efficient execution and achieve successful outcomes in complex scenarios
• Undergraduate degree or equivalent industry experience
• Technical capabilities such as Microsoft Office Suite and Nitro PDF

Salary Range: Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs:

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
• Pharmacy benefits with mail order options
• Dental benefits including orthodontia benefits for adults and children
• Vision benefits
• Health Care & Dependent Care Flexible Spending Accounts
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
• Company-paid Disability benefits with very competitive salary continuation payments
• 401(k) Retirement Savings Plan with competitive employer contributions
• Competitive paid-time-off programs, including company-paid holidays
• Competitive Parental Leave Benefits & Adoption Assistance program
• Employee Assistance Program
• Tax-Free Commuter Benefit
• Tuition Reimbursement & Professional Qualification benefits

In today’s world, what do we stand for?

Ethics and integrity are the foundation of delivering on our commitment to you. We believe that core values drive success, and that when relationships are held in the highest regard, there is nothing that cannot be accomplished. At Sompo, our ring is more than a logo, it is a symbol of our promise. Click here to learn more about life at Sompo.

Sompo is an equal opportunity employer and we intentionally value inclusion and diversity. Above all, we want you to work in an environment that respects everyone’s unique contributions – we are passionately committed to equal opportunities. We do not discriminate based on race, color, religion, sex orientation, national origin, or age.