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AV/VTC Facilitator

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Job Description - AV/VTC Facilitator


Title: AV/VTC Facilitator 

Location : Pentagon DC

Clearance: Active DOD Secret


Requirements

 

AV/VTC Conference Room and Conference Center Facilitators:

  • Manages, prepares, and assists on-site an event in a single conference room 
  • Coordinate AV/VTC Dry Runs for all meetings. These dry runs are performed in-person with the customer
  • Perform  Daily “Morning Checks” for all unclassified and classified conference  room and update reports to Leadership and on SharePoint.
  • Technician required to preset the conf room 15 mins prior to customer arrival 
  • Daily  review the Concierge Desk Calendars to ensure all customer meetings  with AV/VTC requirements have been captured and the AV/VTC Tech has  reached out to all customers.
  • AV/VTC Technician is responsible for watching all VTC participant connection via the Cisco MCUs/Conductor.
  • AV/VTC Tech late shift sends a “closing’ email to Team and Mgmt. 
  • Obtain meeting request orders, book meeting rooms and send confirmations to clients.
  • Oversees meeting booking, cancellation, and postponement orders from customers for individual conference rooms
  • Resolves booking conflicts and provides VTC dial in information to customer.
  • Books AV/VTC customer needs on Outlook Calendars as required
  • Performs regular inspections of meeting facilities to ensure lightings and AV equipment and other amenities work properly
  • Set  up and install equipment such as microphones, sound speakers, video  screens, projectors, video monitors, recording equipment, connecting  wires and cables to meet customers’ requirements for events and  functions
  • Integrates customer devices with conference room equipment
  • Ensures equipment is installed according to designated layout
  • Monitors sound feeds to ensure quality
  • Tests and resolves equipment issues
  • Maintains inventory of equipment
  • Perform scheduling duties for VTCs and special events within the conference center

Original job AV/VTC Facilitator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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