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Back of House Team Leader

Job Description - Back of House Team Leader

This is a NEW restaurant that is scheduled to open in mid-September.
This is a leadership position that requires at least 2 years of prior restaurant leadership experience.
This position requires candidates to be able to work between 24-40 hours per week.

At Chick-fil-A, the Back of House (Kitchen) Team Leader role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Back of House Team Leaders gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Back of House Team Leader Responsibilities:

  • Lead the Back of House area by setting daily goals, communicating clear expectations, and providing ongoing coaching to drive accountability and continuous improvement within the team.
  • Optimize workflow within the Back of House by identifying and resolving bottlenecks, adjusting team positioning based on business volume, and ensuring efficient operations throughout the shift.
  • Own the operational standards of the Back of House by maintaining cleanliness, stocking, food safety compliance, and verifying accurate completion of checklists and assigned tasks.
  • Coach for quality and consistency by reinforcing proper food preparation, portioning, and service standards to deliver an exceptional guest experience while minimizing waste.
  • Develop team members through real-time feedback, recognition, and coaching that builds confidence, improves performance, and supports continuous growth.

Our Benefits Include:

  • Free meal
  • Free 24/7 virtual healthcare
  • A fun work environment where you can positively influence others
  • Flexible scheduling (and closed on Sundays)
  • Learning first-hand from an experienced Operator and Restaurant Leaders
  • Intentional growth and development to help you reach your professional goals
  • Scholarship opportunities
  • Competitive pay

Qualifications and Requirements:

  • 2 years of prior restaurant leadership experience
  • Consistent and reliable
  • Cheerful and positive attitude
  • Loves serving and helping others
  • Customer service oriented
  • Strong interpersonal skills
  • Detail-oriented
  • Able to multi-task
  • Works well independently and in a team environment
  • Be willing and able to work a flexible schedule
  • Have the ability to lift and carry 50 lbs on a regular basis
  • Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own

content and policies.

Work schedule

  • 8 hour shift
  • 10 hour shift
  • Weekend availability
  • Monday to Friday
  • Day shift
  • Night shift

Benefits

  • Flexible schedule
  • Paid training
  • Employee discount
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