Back Office Specialist (MENA)

Are you looking for the next professional opportunity, that will challenge you and advance your career? Join our team now!  

Tickmill is looking to hire a Back Office Specialist to join our rapidly expanding team and support the Arab speaking clients. The Back Office Specialist plays a vital role in the processing, reconciliation, and administrative support of forex trading activities. This role ensures all transactions are accurately recorded, compliant with regulations, and that settlements happen without errors or delays.

About Tickmill.  

Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and bonds, as well as Exchange Traded Derivatives (Futures & Options).

The Tickmill Group was established in 2014 and employs over 280 individuals through its offices in London, Cyprus, Estonia, South Africa, Dubai and several other regional offices globally.

Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what makes it possible to rank among the best in the industry. Tickmill offers a competitive benefits package, hybrid work model, team-building events, and many opportunities for professional growth.

What the job looks like?

The Back Office Specialist will have the chance to:

• Process appropriate onboarding procedures according to client classifications.


• Apply KYC practices following the account opening procedures for the Arabic market.


• Maintain regular record keeping procedures.


• Handle all Arabic client queries using company’s tools and systems.


• Represent the company as the first point of contact for existing clients and assist internally, all other departments according to their needs related to customer onboarding.

What will you need to be able to do the job?

• Excellent knowledge of the English and Arabic Language both written and oral.


• Minumum 2 years of experience in Back Office in a regulated financial services company (FX Broker).


• College or university degree.


• Detail orientation and excellent organizational skills.


• Computer literature, good capacity of Microsoft Office applications and knowledge of any CRM tool (Salesforce, HubSpot etc).


• Professionalism, work ethic, self-motivation and team spirit.

By joining us, you can expect:

• A unique Opportunity for a career in a global, fast-growing company. 


• Attractive remuneration package based on qualifications and experience (including 13th salary and Discretionary Bonuses to reward exceptional performance).  


• Opportunities to learn and grow through our “Employee Training & Development program”. 


• Medical Insurance Cover, which includes Outpatient, Inpatient, and Dental Care. 


• Multiple events to bond with the team and the group through Quarterly/Semestrial Team Activities for all the Company. 


• Participation in our welfare investment and savings plan through our Provident Fund Scheme. 


• Birthday and Loyalty benefits. 


• Collaboration with SportBenefit.

What to expect from our recruitment process:

1. First interview with hiring managers or an HR call


2. Psychometric test


3. Final interview with top management

Make your next Career step and apply NOW!

*Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.