Team Wieland Truck & Trailer is looking for a motivated Back Parts Counter Representative to support our fast-paced service department specializing in International® trucks, Fleetrite® parts, and all-makes commercial vehicles. This position plays a key role in keeping technicians productive by accurately sourcing, staging, and managing parts tied directly to repair orders.
The ideal candidate understands diesel shop operations, OEM and aftermarket sourcing, and takes pride in urgency, accuracy, and teamwork behind the counter.
Provide daily parts support for service technicians working on International and all-makes heavy-duty trucks
Research parts using VIN-based lookup, OEM catalogs, and electronic parts systems
Identify correct components including engines, aftertreatment, electrical, suspension, drivetrain, and chassis parts
Stage and deliver parts to active repair orders to keep shop efficiency high
Monitor backorders and communicate ETAs clearly with service advisors
Verify supersessions and cross-reference Fleetrite and aftermarket options when needed
Maintain organized bins and support cycle counts and inventory accuracy
Work closely with front counter, warehouse, and service teams to maintain workflow
Heavy-duty truck parts experience preferred
International/Navistar experience is a strong plus
Familiarity with diesel truck systems and shop processes
Ability to interpret VIN information and electronic parts catalogs
Strong attention to detail and ability to prioritize multiple repair orders
Team-first attitude with strong communication skills
Standing, walking, and moving between parts department and shop floor
Frequent lifting and handling of heavy truck parts (up to 50 lbs occasionally)
Comfortable working in warehouse and service shop environments
Competitive pay based on heavy-truck industry experience
Stable dealership environment with consistent workflow
Benefits package including health insurance, PTO, and retirement options
Opportunity to grow within parts and service operations
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