Background Investigator

Description

Pay Range: 17.00 -18.00 per hour

Department: Recruiting  

Job Status: Full Time  

Positions Supervised: None     

Work Schedule: Monday – Friday 

Reports To: BI Supervisor

Amount of Travel Required: None

POSITION SUMMARY

Background Investigator is responsible for ensuring driver files are accurate, completed and processed in a timely manner. 

ESSENTIAL FUNCTIONS

• Background Investigators work closely with Driver Recruiters to ensure that each driver file is complete and ready for orientation or certification class. 
• Audits and review files to ensure compliance with J&R Schugel Trucking, Inc. and Department of Transportation (DOT) standards.  
• Ensures application is completed to its entirety. 
• Reviews employment information (DAC, PRE, and PSP) and confirms that all jobs are listed on the application. 
• Verifies the previous 3-year work history (including non-DOT employment) and ensures the last 10 years of previous employment is on the application. 
• Documents the attempts to obtain previous employment verifications and record three-good faith attempts from at least three different methods (i.e. fax, email, phone, etc.).
• Reviews accidents on PSP and MVR If there are any accidents reported, update the application to reflect the report. If accident report is needed tag Recruiter and BI Supervisor. 
• Reviews tickets and violations on PSP and MVR. If there are any tickets or violations reported, update the application to reflect the report.
• Review criminal background records (i.e. Discover Plus/Supp Crim). If there is a criminal record that comes back adverse ensure that the application reflects the report, any red flags bring to the attention of the Recruiting Director.
• Responsible for ensuring the employment verifications are completed to their entirety including the current/last employers after they are in orientation and CONFIA is signed by the driver. 
• Brings all questionable verifications to the attention of the BI Supervisor for review. 
• Any adverse information that comes back while driver is in orientation should be sent to Director of Recruiting and BI Supervisor. 
• Files are completed and accurate within 30-days of hire. 
• Maintains strict confidentiality for all sensitive information, including but not limited to social security numbers, drug screen results, physicals, medical information, addresses, phone numbers, etc.
• Assists department with projects (i.e. welcome packets, postcards, campaigns, etc.). 
• Willing to assist other co-workers and work as a team to achieve company goals. 
• Performs other duties as assigned or directed by Supervisor.

At J&R Schugel we are committed to fair and transparent pay practices for all employees. Compensation decisions can be based on experience, job responsibilities, and market pay insights. For information about our offered benefits please visit our benefits page https://jrschugelbenefits.com/. 

Requirements

 POSITION QUALIFICATIONSEducation

• High School Diploma or General Education Degree (GED) equivalent.  

Experience

• General office experience preferred. 
• Experience in the transportation industry preferred. 

SKILLS & ABILITIES

• Computer Skills
• Intermediate knowledge of Microsoft Suite and the Internet.
• Tenstreet experience desired. 

Other Requirements

• Ability to type a minimum of 35 wpm.
• Able to read, write, and speak the English language fluently.
• Strong organizational skills.
• Highly detailed oriented. 
• Ability to multi-task in a fast-paced environment. 
• Good oral and written communication skills. 
• Must be customer service oriented. 
• Ability to collaborate with peers on and off-site. 
• Positive and professional attitude. 
• Familiar with or willing to become familiar with DOT regulations and rules as it pertains to the qualifications of driving a truck for the company.