Baggage Wrangler

Devil’s Thumb Ranch Resort & Spa is situated on 6,500 acres of pristine wilderness at the base of the Colorado Rocky Mountains. Our subsidized staff housing, featuring shared living spaces, makes it feasible for qualified candidates to reside in this picturesque setting while enjoying easy access to epic outdoor activities year-round. Whether you prefer skiing and snowboarding in the winter or hiking, mountain biking, fishing, and horseback riding during warmer seasons, Devil’s Thumb Ranch offers unparalleled opportunities to immerse yourself in the natural beauty of Colorado.

Principle Purpose of Job

As a Baggage Wrangler at Devil’s Thumb Ranch Resort & Spa, you will greet guests warmly, assist with arrival and departure needs, including valet parking and luggage handling, and provide shuttle services. Your role ensures a lasting first impression and contributes to an exceptional guest experience.

Essential Duties and Responsibilities:

• Greet guests in porte-cochère, open vehicle doors for passengers, and valet park cars.
• Deliver luggage and vehicle keys to lodge rooms; retrieve vehicles and load luggage for departing guests.
• Maintain the integrity of the front entrance and lobby.
• Provide requested shuttle service.
• Perform room inspections pre and post-arrival.
• Follow department and Ranch policies and procedures.
• Assist Agents, Reservation Specialists, Night Auditor, and PBX Operator.
• Answer guest questions, be knowledgeable about other departments, and be aware of guest and Ranch issues.
• Assist the General Manager, Lodging Director, and Guest Services Manager with special projects as requested. 
• Responsibilities may evolve with the growth of Devil’s Thumb Ranch, requiring flexibility and adaptability.

• Outgoing, friendly, and enjoy working with the public.
• Excellent communication and organizational skills.
• Ability to work well alone or as part of a team.
• Maintain professional dress and a positive attitude.
• Available to work a flexible schedule, including some nights, weekends, and holidays.
• Ability to stand for long periods and lift/carry 50-75 lbs.
• Bellman/Valet experience preferred but not required.
• Basic computer/email knowledge required.
• Valid driver’s license with a clean driving record.
• Minimum of 21 years of age.

Compensation Description:

$14.00/hr + tips Competitive pay commensurate with education and experience. 

Benefits and Perks:

• 152 hours of Paid Time Off if FT, Year-Round employment status.
• Affordable housing options are available for employees working a minimum of 35 hours per week, based on availability.
• Health, Dental & Life & Vision Insurances, plus 401k Employer Match of up to $2,000 annually--if FT, Year-Round employment status.
• Wellness Program opportunities including meditation, complimentary daily Yoga, trail running, and mountain-biking workshops.
• 25% discounts at all Devil's Thumb Ranch restaurants, activities including Trail Rides, and Spa Treatments.
• Discounted Winter Park Ski Resort season pass (available annually in season) or 1/2 price Grand Park Rec Center Pass.
• Referral bonus of $250 if we hire someone you refer.

Due to the nature of our 24-hour operation, there is no guaranteed work schedule. Managers will try to accommodate specific schedule requests, but they are never guaranteed if business volume prohibits. 

The statements contained in this job description reflect general details as necessary to describe the principal functions of this position, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences of relief, to equalize peak work periods or otherwise balance the workload.

Devil's Thumb Ranch Resort & Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.