Job Description - Bagroom Supervisor


  • Supervise lead agents; allocating bag room lead agents as needed

  • Supervise the safe moving of cargo and baggage on and off aircraft and transporting it between aircraft, outbound bag room, airport terminals, air cargo facilities, and other aircraft

  • Frequent bending, stretching push/pulling, stacking and kneeling in small, confined locations

  • Read, interpret, and complete aircraft weight and balance load sheets, hazardous material identification labels, aircraft loading manifests, baggage and cargo routing tags

  • Responsible for safe receipt and dispatch of assigned flights, which includes load integrity and safety compliance

  • Complete shift reports and sign timecards

  • Ensure baggage personnel adhere to established company safety regulations

  • Prepare disciplinary incident and or termination reports as needed for violations of company policy

  • Assist in the preparation of performance evaluation forms

  • Assist in the baggage handling area

  • May occasionally operate various pieces of ground support equipment

  • Trains employees during the on-the-job training and/or airline specific training or assigns employees to work with experienced agents

  • Required to attend mandatory training imposed by the Company and Airlines as per job role

  • Performs other duties that may be assigned


Safety, Security, and Compliance


All employees must have a responsibility and duty whilst at work to:



  • Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work

  • Fully versed in International Aviation Safety and Security standards and passionate about promoting them within the organization

  • Co-operate with their manager/supervisor to allow them to perform or comply with any legal requirements imposed on the company

  • Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons

  • Inform their manager/supervisor of any work situation, equipment or activity that represent a serious or immediate danger to health and safety

  • Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager/supervisor, who will then follow the procedures

  • Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures

  • Fully understand the company health and safety polity

  • Attend training courses as may be arranged by the company


Knowledge, Skills and Abilities



  • Ability to learn quickly

  • Ability to understand and carry out oral and written instructions and request clarification when needed

  • Strong interpersonal skills

  • Ability to work as part of a team

  • Ability to build relationships

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About the Company

Menzies Aviation Careers

People. Passion. Pride. These are the values that have driven our team since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at more than 200 locations in over 34 countries, across six continents....

Read more about the company

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