Bakery Manager

The Bakery Department Manager oversees daily operations of the bakery department, ensuring quality production, customer service, and profitability. Manage staff, inventory, ordering, and maintain a safe, sanitary environment while supporting Mackenthun's Exceptional Experience and meeting performance goals.

Key Responsibilities

Leadership & Staff Management:

• Train, supervise, and motivate bakers, clerks, and other bakery staff.
• Create and manage staff schedules.
• Conduct performance reviews, provide coaching, and support career development.
• Develop and implement strategies to increase bakery sales and expand customer base.

Product Management:

• Oversee daily production, ensuring products meet quality standards and align with company specifications.
• Ensure products are visually appealing, fresh, and well-stocked to attract customers.
• Collaborate with the marketing team to develop new bakery items, seasonal offerings, and promotional products.
• Manage production schedules to minimize waste and ensure product availability without overproduction.

Inventory & Ordering:

• Monitor and manage inventory levels for ingredients, packaging, and other bakery-related supplies.
• Place orders for ingredients and supplies to ensure cost-effectiveness and minimize spoilage.
• Implement efficient stock rotation (FIFO) to reduce waste and maintain freshness of products.
• Track and manage inventory accurately, ensuring proper documentation.

Customer Service & Sales:

• Provide exceptional customer service by assisting customers with recommendations, slicing, packaging, and resolving concerns.
• Implement merchandising strategies to enhance product visibility and attract customer attention.
• Monitor sales trends and adjust product offerings to maximize department sales.

Health, Safety & Compliance:

• Ensure compliance with all health, safety, and sanitation regulations, including proper food handling and storage.
• Maintain a clean, organized, and safe work environment.
• Oversee the upkeep and cleanliness of bakery.

Financial Performance & Budgeting:

• Monitor department financial performance, ensuring alignment with the store's budget.
• Control shrinkage through effective inventory management.
• Manage labor costs, scheduling, and adjust staffing as needed to meet financial goals.
• Work with vendors/suppliers to maintain competitive pricing.

Qualifications:

• High School diploma (GED) required; 2+ years of management experience.
• Prior bakery or culinary experience preferred.
• Strong organizational, problem-solving, and math skills.

Working Conditions and Physical Demands

• Physical labor, including lifting up to 50 lbs, and working in a bakery environment.
• Must be able to work evenings, weekends, and holidays. 

Benefits Summary for Full Time: 

• Medical, Dental, Vision
• 401k
• Employer Paid Life Insurance
• Long Term & Short Term Disability
• Hospital, Critical Illness, Accident
• Paid Vacation and Paid Holidays
• Sick & Safe Time
• Shift differentials for working Sundays & Holidays
• 10% discount at any Mackenthun’s locations
• Referral bonuses
• Dietitian services