Band Coordinator - 1st Shift

Duties & Responsibilities:

• Oversees incoming and outgoing shipping activities to ensure accuracy, completeness, and condition of shipments


• Reviews open customer orders and backorders to efficiently meet the customer shipping schedule and satisfy the requested ship dates


• Communicates with customer service to assure timely fulfillment of orders


• Assigns and monitors sales orders to ensure on-time shipments


• Communicates accurate order/shipment/export details regarding status of shipments to Customer Service


• Ensures the product quality and items are being fulfilled per order and the correct shipping methods are being adhered to


• Works with Shipping Supervisor as a liaison between staff and management to relay information


• Ensures all safety guidelines are followed within the work area to prevent incidents


• Actively takes steps to maintain morale


• Demonstrates the ability and desire to lead and develop operators in a fair and ethical way and at the same time maintains focus on the best interests of the company and customers


• Demonstrates good communication skills through continuous interaction with operators, fellow coordinators, supervisors, etc.


• Closely monitors and seeks to improve on-time daily shipments


• Monitors the workload in their area ensuring priority and on-time shipping needs are met; tracks and reports any outages that may impact customers


• Works with Shipping Supervisor to provide guidance to associates within the Shipping/Receiving area to ensure accuracy and timeliness of order processing


• Ensures all packages are picked up by the appropriate shipping service and the warehouse is secured after pickup


• Actively participates in cross-functional root cause and corrective action analysis to resolve customer related or internal shipping issues


• Identifies areas for continuous improvement opportunities for efficiency gains and quality improvements


• Continually seeks to improve areas of productivity, quality, safety, communication, and morale


• Performs additional responsibilities as requested to achieve business objectives

Qualifications:

• Associate’s Degree in Material Management or equivalent with five years’ experience in manufacturing shipping environment preferred


• Basic computer skills in Microsoft Office suite and ERP


• Experience with international shipping and customs requirements


• Strong interpersonal skills


• Strong verbal/written communication skills


• Strong verbal/written communication skills


• Good organizational skills


• Must have proficient knowledge in small parcel shipping


• Ability to adapt to changing organizational and operational needs


• Must be able to stand/walk/sit for up to 8-10 hours per day


• Must be able to use a computer for up to 8-10 hours per day

Competitive Pay & Benefits

• Paid vacation and 11 paid holidays


• Medical, dental, life and disability insurance


• HSA and FSA accounts


• 401k with company matching and profit sharing


• Tuition reimbursement