Bank Teller/Account Services Representative

Description:

Full-Time Banking Opportunity! $1,000 Hiring Bonus*

Join our team of talented Account Services Representatives

21st Century Bank, a leading MN SBA Preferred Lender and an active community partner for over 100 years have an excellent opportunity for an FT Bank Teller/ Account Services Representative to join our consumer banking team at the Ham Lake location.

In this role, you will be responsible for providing customers with services for a variety of routine banking services including teller transactions, open and close personal accounts, savings certificates, safe deposit boxes, vault cash, general reconciliation, processing loan payments, mail-in transactions, cashier’s checks/money orders, on-line banking and IRA/HSA accts, ATM service, building customer relationships, etc. Promotes other bank services and refers customers to designated bank representatives for lending or other services as needed.

About Us: At 21st Century Bank, we know what it takes for businesses to survive, thrive, and prosper in today’s market. Even with the fast pace of today’s world, our customers want personal service, so at 21st Century Bank, we don’t just sell products; we work to provide solutions that respond to our customer’s unique business and personal banking needs. We like to think of ourselves as large enough to provide diverse financial solutions and 24/7 secure online. However, small enough to deliver personal service with a handshake and commitment.

We offer our Bank Teller/ Account Service Representative a competitive salary based on experience. The schedule is Monday - Friday and rotating Saturdays. Hours coincide with bank hours. *New Team Members must successfully complete attendance and performance standards. Hiring bonus payouts $700 - 90 days, $300 - One year.

Requirements

Successful candidates will have:

• Six months of consecutive customer service experience in financial services, retail sales, or customer-oriented environment. Previous cash handling experience and previous banking/teller experience are strongly preferred.
• Demonstrated customer service-oriented skills and the ability to interact effectively with a diverse group of people. Excellent communication and interpersonal skills, both in-person and over the phone.
• Must be detail-oriented with demonstrated skills to perform basic mathematical functions, i.e., add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
• Proven ability to access situations, problem solve and work towards a resolution.
• Must be able to prioritize tasks in order to meet required deadlines.
• Previous experience with Microsoft Office products and Outlook.
• High School diploma or GED required- Associate’s degree preferred