Overview:

Primary Responsibilities:

• Process outgoing mail and complete a high-level quality review.
• Transmit faxes to external customers.
• Complete closing of requests for statements and source within TRA.
• Respond to routine requests.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Scope of Responsibilities:

Supervisor/Managerial Responsibilities:

Education and Experience Required:

High School diploma or equivalent (GED)

Education and Experience Preferred:

Minimum of 1 years’ work experience

Minimum of 1 years’ bank or clerical experience

Proven data entry skills

Proven personal computer skills

Physical Requirements:

Location