Banquet Captain

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

Deloitte University Hotel & Conference Center - Benchmark Hospitality
- High-end private hotel and conference center called Deloitte University. Closed to the public.
- 1,400 hotel rooms - all single occupancy, no suites.
- Nine restaurants and lounges including a Starbucks and Seattle's Best Coffee, and three sit down restaurants.
- 200,000 square feet of meeting space - Ballrooms, Amphitheater and classrooms.
- Fitness Center, jogging trails and sports fields (all available to our associates to use!)
- All professional clientele. No weddings, holiday parties, school groups, or other social-type events.
- Located in Westlake, Texas - near Keller, Southlake, and Roanoke.
- For more information about our property, check our website: BenchmarkHotelDFW.com
- Property is managed by Benchmark Hospitality at Deloitte University.

Benefits & Perks
- Awesome Employee Focused Culture with many Associate Events!
- Closed many weekends and most holidays - 10 days of holiday pay.
- Up to 14 Vacation & Sick days per year.
- Weekly pay!
- Leadership and Career development programs. Many opportunities to grow and transfer to new positions.
- Free Lunch in our newly remodeled Associate Cafeteria.
- Eligible for Medical Insurance and other awesome benefits within 30 days of employment.
- Employer matching 401k.
- Tuition Reimbursement.
- Free parking on-site.
- Free uniforms and we will clean them!
- Benchmark Hospitality hotel discounts.

#PGH-DU #PGH-BMC Benchmark Hospitality

What you will have an opportunity to do:

BASIC FUNCTION: The Banquet Captain will supervise staff, coordinate banquet events assigned and implement Property and banquet policies and procedures.

• Status: Full Time

• Availability: Evening Shift and some weekends

• Pay: $22.00 per hour, flat rate (no tips)

• Location: Benchmark Hospitality at Deloitte University Hotel & Conference Center

ESSENTIAL FUNCTIONS:

• Review all BEO (banquet event orders) prior to the event to ensure we are prepared with staffing, supplies, dishware and drinks.

• Oversee banquet events to include pre-work of cleaning, polishing, organizing, and setting up drink stations.

• Ensure banquet event room is set up to the standards of the BEO (banquet event order).

• Conduct staff pre-event meetings to communicate the plan and service standards for the event.

• Monitor each event to ensure service is flawless.  Assist Servers and Bartenders as needed.

• Be aware of the client’s needs during the event.  Be available for the client for changes that may occur during the event.

• Oversee the breakdown of the event to ensure it closes on time and all supplies is put in appropriate areas including food, beverages, linen, supplies, dishware and more.

• Provide feedback to the staff for positive and not-so-positive actions that occurred during the event.

• Train staff on the standards and tasks that Servers and Bartenders are responsible for.  Monitor Peer Trainer activities and spot check the new associates training.

• Recap events with BEO distribution to Meeting Planners or Clients, and complete end of shift Captains report.

Job Category: DUCareersInFandB

What are we looking for?

QUALIFICATIONS:

• Experience in the hospitality industry required.  F&B Banquet experience desirable.

• Experience as a departmental trainer or supervisor preferred.

• Strong computer skills.  Proficient in Microsoft Excel and Outlook.  Microsoft Teams and OneNote experience desirable.

• Knowledge of F&B Point of Sale system preferred.

• Basic Food Safety Certification and Texas Alcohol Beverage Commission Certification required within 30 days of starting and must be re-certified as needed.

Compensation:

$22.00

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$22.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.