Banquet Captain

POSITION PURPOSE:

To supervise and train staff in the maintenance and coordination of banquet rooms by providing the necessary set-up, upkeep, break down, and cleaning function policies and procedures.  Process Banquet Bills on a daily basis. Enforce all policies and procedures.

ESSENTIAL FUNCTIONS:

• Supervises and trains staff in the set up and break down of assigned banquet rooms according to contract and manager's instructions.


• Supervises and trains staff in the service of food and beverages according to standards.


• Communicates frequently with supervisors as to the progress of the day's work.


• Communicates frequently with guest contacts in order to ensure that their needs are being met.


• Supervises and trains staff in maintaining cleanliness of banquet rooms, banquet pantry, public areas, and storage areas.


• Supervises and trains staff in maintaining inventory of necessary supplies.


• Process Banquet Bills on a weekly basis.


• Draft schedule on a weekly basis and in compliance to forecasted and budgeted labor numbers for approval of the Banquet Manager. 


• Supervises and trains staff to conform to Hilton's high standards of quality and service.

POSITION REQUIREMENTS:

• Ability to read and comprehend English in order to receive instructions from managers and guests and to communicate with all members of the banquet department.


• Ability to respond quickly and accurately to guest requests.


• Ability to handle multiple tasks quickly and efficiently.


• Ability to lift 35 lbs. with reasonable accommodation.


• Knowledge of food preparation.


• Prior Banquet Server experience required.  Prior hospitality supervisory experience preferred.

BENEFITS:

• Medical, dental, vision and life insurance offered for full time associates following initial waiting period


• 401K for eligible associates following 30 days of employment


• PTO


• Free employee parking on site


• Free meal during each shift worked


• Discounts at Marcus Hotels & Resort locations & Hilton worldwide locations


• Free/discounted movie tickets at Marcus Theater locations


• Hilton branded training and development


• Ability to transfer and promote within Marcus Hotels & Resorts

We are an equal opportunity employer and maintain a drug free work place. This organization uses E-Verify to confirm employment eligibility in the US.