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Banquet Captain | Art Ovation Hotel Sarasota

icon building Company : Shaner Hotels
icon briefcase Job Type : Full Time
icon geo-alt 1965 Waddle Road, Sarasota

Job Description - Banquet Captain | Art Ovation Hotel Sarasota

Description


  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.

  • Ensures compliance with and completion of all daily operational procedures by the Banquet Department.

  • Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.

  • Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.

  • Responsible for responding and handling all guest related issues pertaining to the department.

  • Ensures communication with Director of Banquets & staff. 

  • Other duties as assigned.




Responsibilities


The Banquet Captain assists in all aspects of the department and must also direct, implement and maintain a service philosophy which serves as a guide for respective staff while emphasizing the importance of quality customer service. Responsibilities may include training employees; planning, assigning, and directing work; addressing complaints and resolving problems.


 


Qualifications



  • Minimum of one year of experience in hotel banquet operations; prior supervisory experience preferred.

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  

  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. 

  • High school graduate or equivalent, some college preferred.

  • ServSafe and/or food safety training.

  • Alcohol awareness training (such as TIPS).

  • Ability to write routine reports and correspondence.

  • Ability to accurately compute mathematical calculations and use required measurement tools.

  • Knowledge of local activities and attractions appropriate for clientele. 




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