Banquet Sales Manager

About Us

The Trifecta Group is an employee-owned hospitality group based at the Virginia Beach oceanfront. Our family of brands includes Waterman's Surfside Grille, Chix on the Beach, and The Shack on 8th, along with our private event venues, The Attic at Waterman’s and Festival on 8th. 

As an employee-owned company, we believe our people are our greatest asset. We are looking for individuals who take pride in their work, bring a positive “yes” mentality, and are excited to help grow our events and catering operations while delivering exceptional guest experiences across all of our properties and events. 

Description

• The Banquets Sales Manager is responsible for the design and execution of a wide range of events, including corporate meetings, weddings, and social events. The Banquets Manager will generate sales leads and grow the sales budget utilizing previous contacts and will continue to expand their existing customer base.

Responsibilities

• Drives sales by soliciting and securing business through a proactive, consultative sales approach. Negotiates client contracts to secure new business
• Screens inquiries, responds to leads, and prepares custom proposals based on clients’ needs and budget
• Manages, maintains, solicits, and develops accounts & inquiries to achieve sales goals and positive event outcomes
• Responds to client inquiries providing responsive and knowledgeable customer service in a timely manner
• Schedules and attends site-visits, outside sales calls, and event tastings
• Enters and tracks sales and events information in CRM system
• Manages multiple clients and responsibilities, while meeting deadlines
• Collaborates with culinary team to create customized catering proposals
• Performs other duties associated with the position that are reasonably assigned to support the overall needs of the business
• Work evenings, weekends, and execute events outside of normal business hours
• Daily operation of the Banquet department including recruiting, scheduling, staffing, training, and supervision of staff
• Overcome obstacles and sensitive situations with a “yes” mentality that creates mutually beneficial outcomes for clients and the business 
• Assist with major company events and festivals throughout the year, including but not limited to: Crush N’ Run, Music Festivals, Shack led Festivals, Halloween events, New Year’s Eve, Easter & Mother’s Day

• Minimum 2+ years of Catering/Event Sales experience is required
• Excellent communication (verbal and written) and time management skills
• Strong sales skills with the ability to sell ideas to clients, management, etc.
• Strong ability to manage several simultaneous projects
• Evening, weekend, and holiday availability required.

• Solid portfolio of successfully managed events, such as weddings, corporate events, and social events
• Ability to function independently and intuitively in a fast-paced environment
• Firm knowledge of food, beverage, and event management
• Must have an eye for detail and ability to care deeply, providing the client a memorable experience
• Proven ability to anticipate and solve problems and handle sensitive situations
• Possess positive attitude with the ability and passion to work with clients and coworkers
• Excellent team management skills, and ability to lead a team as assigned
• Excellent MS Office skills; Excel, Word, PowerPoint
• Tripleseat, Canva, Photography, and Graphic Design skills are a plus