Banquet Server

Salary Range: $16.90/hr – Minimum Wage Position plus Service Charge/Gratuities. The Banquet Server is responsible for the set-up and serving of food and beverages to guests at all banquet functions, according to the resort standards.

Essential Functions

• Must adhere to the company’s Service culture – 4 Keys to creating guests for life. 


• Must actively participate in team member referral program and be a Talent Ambassador for Silverado Resort.


• Must participate in all resort required meetings and trainings.


• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag.


• Know how to read the Banquet Event Order (BEO) and be familiar with the menu of the assigned function.


• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

• Adhere to Silverado Resorts cash handling policy.


• Must participate in all resort required meetings and training.


• Comply with Silverado Resort Standards and regulations to encourage safe and efficient resort operations.


• Adhere to the Banquets schedule at all times.


• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.


• Must be able to show initiative, including anticipating guest or operational needs.


• Report broken and damaged equipment.


• Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.


• Set all tables according to resort standards.


• Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions.

• Clean up banquet space after the completion of the function and ensure that all equipment and supplies are stored and re-stocked properly.


• Prepare room according to BEO and the various meal functions.


• Follow all money handling procedures when serving the guest.


• Know the menu items for each function served and be able to give accurate descriptions and potential allergens.


• Abide by all resort policies and safety rules.


• Perform other duties as requested by management.

Qualifications

• In compliance with California laws, Responsible Beverage Service and Food Handlers Certification are required.


• Must be able to work under pressure in a faced paced environment Certification are required.


• Must be 18 years of age or older.

Working Conditions and Schedule

• Flexible and long hours sometimes required.


• Medium work – Exert up to 25 pounds of force occasionally (and/or with assistance), and/or frequently or constantly lift, carry, push, pull or otherwise move objects weighing 20 pounds.


• Must be able to stand and work for extended periods of time during customary service hours.


• Must be able to bend, stoop or reach as needed.


• Must be able to work in an outdoor environment with varying temperatures.


• This role requires operating a golf cart.