THE DAY-TO-DAY:
- Review and interpret Banquet Event Orders (BEOs) to prepare for upcoming events and organize team workloads accordingly.
- Meet with group leaders and clients to confirm final details, accommodate last-minute changes, and set expectations for an outstanding experience.
- Champion our signature SHOW service by guiding your team to deliver exceptional hospitality at every touchpoint.
- Coordinate the ordering and inventory of all materials and equipment necessary for each event.
- Oversee and account for all food, beverage, labor, and event resources to ensure accuracy and cost control.
- Maintain comprehensive records and event reports to support operational excellence.
- Address and resolve any guest or team member concerns swiftly and professionally, ensuring a positive outcome.
- Communicate policies clearly to staff and ensure team compliance with all standards.
- Conduct pre-shift inspections of event spaces to verify setups and confirm that all necessary equipment is ready before guests arrive.
THE IDEAL CANDIDATE:
- Must be at least 21 years of age or older.
- High School Diploma or GED.
- At least 2 years of Banquet supervisory experience.