Bar Back

Description

The Le Meridien Sheraton Charlotte Hotel is currently seeking a dynamic, motivated, and service-oriented individual for the position of Bar Back to join our team at our StepStone Hospitality managed hotel. The Le Meridien Sheraton Hotel, located in Uptown Charlotte, is a 605-room dual complex with 65,000 sq. ft of meeting and conference space. The ideal candidate will have at least three to six months related experience, exceptional communication skills, and a passion for delivering excellent service. 

• Exhibit a sound understanding of Sheraton Charlotte & Le Meridien Charlotte
• Assist the bartender with juicing and prepping for shifts.
• Assist bartender by restocking glassware and other wares as needed.
• Communicate clearly with Bartender and assist in serving all Food & Beverage orders. To assist the Bartender with suggestive selling techniques to maximize sales through up selling and ensuring that all guest’s expectations are met.
• Observe and monitor all guests in your station to ensure that the expected steps of service are maintained.
• Monitor and help maintain expected timeliness of orders from the kitchen to the dining room.
• Work as a link between the Bartender & Servers and the Kitchen.
• Maintain proper communication with the Bartender & Kitchen staff of any special guest F&B needs.
• Proactively determine guest needs and offer assistance
• Demonstrate a sound knowledge of the menu and the ability to describe all menu items, prices and methods of preparation.
• Demonstrate a clear understanding of appropriate bar & bar setting and service ware.
• Maintain the bar proactively attending to all needs of the guests during the duration of the service.
• Operate the POS effectively and efficiently. Maintain Checks in the POS and secure proper payment from guests.

Requirements

• Must have a comprehensive knowledge of all hotel departments and functions.
• Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations.
• High school education preferred. Relevant training and experience required.
• Ability to obtain required licenses and certificates.
• CPR training and first aid training preferred.
• Additional language ability preferred.

EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.