Barback - Dragon Tavern

Dragon Tavern is hiring a Barback to ensure our Bartenders have everything they need to serve our customers efficiently!

As a Barback, your additional duties include: replacing kegs, restocking coolers and other supplies needed to make drinks while maintaining clean and organized guest and work areas.

Dragon Tavern is the food and drink side of The Shed, our entertainment venue, and Smoky Mountain Harley-Davidson.

Smoky Mountain Harley-Davidson® isn’t just a dealership — it’s The Rider’s Destination for East Tennessee and the Great Smoky Mountains. Located in Maryville, TN with full-service sister dealerships in Pigeon Forge and Kodak, plus retail locations in Gatlinburg, Tellico Plains, Tallassee, and Bryson City, NC, we bring the Harley-Davidson lifestyle to riders across one of the most iconic riding regions in the world.

Come Join Our Team! APPLY NOW! 

Essential Duties and Responsibilities

• Assisting with opening and closing duties, such as restocking the bar with garnishes, straws, and napkins, ensuring that Bartenders have clean towels, glassware, etc.


• Ensuring bar is well-stocked with ice, liquor, wine, and beer.


• Checking taps and appliances to confirm that they are working properly, making minor repairs, or changing out kegs, if needed.


• Keeping the bar clean by wiping down surfaces, sweeping and mopping, removing soiled glassware, scrubbing coolers and storage areas, and emptying trash receptacles.


• Learning about menu items.


• Taking orders, preparing drinks, bussing tables, opening tabs, and processing payments especially during peak hours.


• Speaking to customers, answering questions, handling complaints.


• Maintain records and report levels of usage to assist in the reordering process and ensuring that delivered items are stored properly.

Additional Information

Physical Requirements

• Frequently required to bend, stoop, crouch, and reach.


• Frequently requires the ability to lift up to 20 or more pounds of material.


• Occasionally requires the ability to lift up to a 50 pound of material.


• Frequently requires the ability to stand and walk throughout work shift.


• Frequently requires the ability to move about the establishment.

 Working Conditions

• Majority of work is conducted in a climate controlled indoor environment


• Occasionally work is conducted at outdoor booth sales during special events.


• The noise level in the work environment is usually moderate.


• Occasionally works near moving vehicles.


• Occasionally, exposed to exhaust fumes.

Our Mission Statement here at Smoky Mountain Harley-Davidson is: “To focus on relationships, to exceed expectations, to never stop improving, to be the BEST.” So, it's no surprise that we expect all of our staff to: 

• Treat all employees and customers fairly, courteously, and with dignity.


• Model superior customer service behavior for all interactions with customers and employees.


• Be prompt and available for flexible scheduling.


• Complete all training appropriate to your position as assigned by the department manager.


• Accept and follow direct instructions and work well with others.

Thank you for your interest in joining our team!

EOE