Barista

UnityPoint-St Luke's Coffee Shop

Full-Time Days

Monday-Friday

Prepare, provide and serve attractive and quality food with a friendly, safe and courteous manner to all customers in accordance with all department policies & procedures. Performs alltransactions utilizing appropriate procedures of payment handling. Performs duties of cleaning and sanitizing dishes, pans, and equipment throughout the department. Stocks display cases and coolers. Provide excellent customer service.

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Customer Service/Patient Care

• Greet and assist customers, while anticipating their needs.
  • Prepare and serve coffees, teas, and specialty beverages per brand
  standards.
  • Maintain coffee knowledge on current offerings and accurately
  communicate product information to customers. Respond to
  questions, orders, and concerns, and educate customers on coffee
  products.
  • Prepare and serve food items in line with location standards.
  • Set up and breakdown coffee bar, stations or store including
  cleaning and sanitizing.
  • Maintain clean and sanitary work area.
  • Stock beverage coolers, grab and go items, service ware and
  condiments.
  • Demonstrate proficient knowledge of all Bistro equipment and assist
  with troubleshooting in event of equipment malfunctions.
  • Follow health, safety, and sanitization guidelines for all procedures
  • Other duties as assigned by management .

Technical & Safety

• Responsible for following cash handling and payment policies.
  • Responsible for opening and closing register operations.
  • Correctly operates department equipment that has been assigned.
  • Cleans and restocks dishes, food, supplies, and beverages during
  hours of operation as assigned.
  • Practices HACCP guidelines for food handling in a sanitary and safe
  condition. Reports any equipment malfunction to a supervisor.
  • Monitors and records temperatures, utilizes safe food handling
  techniques, maintains a clean orderly work station.
  • Performs transactions including taking of cash, credit and payroll
  deduct payments. Ensures cash is balanced each shift and
  reviewed by a Team Lead or Supervisor.
  • Checks out with Supervisor at the end of their shift.

• Education:  High School Diploma or GED required.
• Experience:  One year experience in food service industry or related experience required.  Knowledge as a Barista or equivalent experience preferred. 
• License/Cerfitications: Food Handler Certification SERVSAFE preferred.  Mandatory Reporter required witin 90 days of hire.
• Knowledge/Skills/Abilities:  Strong numerical skills and demonstrated accuracy and consistency in cash handling. Customer relation skills. Must speak fluent English.
• Other:  Use of usual and customary equipment used to perform essential functions of the position.