Barista - Customer Service

We are a family run company that believes in promoting from within and sharing our success with our team. We have recently been Zagat rated as one of the top 10 coffee shops in Boston and Foursquare lists us in the 15 best trendy places in Boston.

We are seeking a Baristas to join the team at our location in Downtown Boston! 

• Burnham Building | 10 Summer Street, Boston, MA 02110

You will be responsible for helping customers by providing product and service information and resolving technical issues.

Job Responsibilities:

• Smile and welcome customers when they enter the coffeehouse
• Prepare & serve handcrafted coffee beverages
• Serve fresh baked pastries and handmade sandwiches
• Provide 1 to 1 service to all customers; from hello to goodbye
• Follow Caffe Nero coffee standards everyday
• Develop and maintain a knowledge base of the evolving products and services

• Must be passionate about taking care of customers and making them happy
• Contribute daily to the Caffe Nero team
• Get to know, support, and care for your Caffe Nero family
• Enjoy working in a fun, yet demanding and fast paced environment
• To succeed, we feel you will need to have a great attitude and lots of energy. In return you will receive full training on everything from how to make an Espresso to a Decaf Soy Latte to training to become a Manager in the future.
• This is a great opportunity to start or advance your career.

All your information will be kept confidential according to EEO guidelines.