Barista, Old Town Scottsdale

Barista, Old Town Scottsdale
Classification: Full-time or Part-time, Hourly, Non-Exempt
Pay Rate: $16.50/hour + tips

About the Role

Be Part of Something From the Beginning

We're hiring Baristas for our upcoming Old Town location, opening early 2027 (Training starts now!). We're looking for hospitality-driven team members to join us before opening and help create an exceptional guest experience from day one.

This isn't a typical grab-and-go coffee shop position. Our guests expect thoughtful service, genuine hospitality, and an elevated experience every time they visit. We're looking for people who naturally enjoy connecting with others, take pride in their work, and are excited to learn about specialty coffee and the products we serve.

As a Barista, you'll be the face of the brand and often the first and last impression for every guest who walks through our doors. You'll prepare beverages, educate customers about our products, maintain a welcoming environment, and help create a memorable experience that keeps guests coming back.

Responsibilities

Pre-Opening Responsibilities

• Participate in onboarding and training prior to opening
• Learn company service standards, operating procedures, and product knowledge
• Participate in team training, beverage preparation practice, and customer service workshops
• Support grand opening events and launch activities

Guest Experience & Hospitality

• Deliver exceptional, attentive customer service to every guest
• Create a welcoming environment by greeting guests warmly and engaging authentically
• Build relationships with regular customers and help create a sense of community
• Anticipate guest needs and provide proactive service
• Handle customer questions, concerns, and feedback professionally

Beverage & Product Preparation

• Prepare and serve coffee, espresso beverages, and other menu items according to company standards
• Maintain consistency, quality, and presentation across all products
• Develop strong knowledge of coffee, food offerings, and retail products
• Confidently educate guests about products, ingredients, and preparation methods
• Follow all food safety and sanitation procedures

Operations & Store Standards

• Operate the POS system accurately and efficiently
• Process transactions, handle cash, and follow cash management procedures
• Receive and organize inventory deliveries
• Rotate stock and maintain product availability throughout shifts
• Maintain cleanliness and organization throughout the café, including customer-facing and back-of-house areas
• Follow opening, closing, and daily operational procedures
• Communicate operational concerns, guest feedback, and product issues to management

Teamwork & Culture

• Work collaboratively with fellow team members to deliver an exceptional guest experience
• Support coworkers during busy periods and maintain a positive team environment
• Demonstrate professionalism, reliability, and accountability
• Represent the brand and company values in every guest interaction

• Previous experience in coffee, food service, retail, hospitality, or another customer-facing environment preferred
• Specialty coffee experience is a plus, but not required
• Must be able to obtain and maintain an Arizona Title 4 Basic Alcohol Certification prior to serving alcohol — we will provide guidance on completing this certification before opening
• Genuine passion for hospitality and creating memorable customer experiences
• Strong communication and interpersonal skills
• Comfortable learning and discussing products with confidence and enthusiasm
• Ability to multitask and remain composed in a fast-paced environment
• Reliable, punctual, and accountable
• Ability to stand for extended periods and regularly lift up to 30 pounds
• Ability to work flexible schedules, including early mornings, weekends, and holidays
• Must be at least 18 years old

• Competitive hourly pay plus tips

• Flexible scheduling
• Employee product discounts
• Health, dental, and vision insurance available for eligible full-time employees
• Comprehensive training and development
• Opportunity to join a growing company and help launch a new location from the ground up