Job Description - Barista, Paradise Valley (Opening Fall 2026)
Description
Barista, Paradise Valley (Opening Fall 2026)
Reports to: General Manager Classification: Full-time or Part-time, Hourly, Non-Exempt Pay Rate: $16.50/hour + tips
About the Role
Be Part of Something From the Beginning
We're currently hiring Baristas for our upcoming Paradise Valley location, scheduled to open in Fall 2026. We're looking for hospitality-driven team members to join us before opening and help create an exceptional guest experience from day one.
This isn't a typical grab-and-go coffee shop position. Our guests expect thoughtful service, genuine hospitality, and an elevated experience every time they visit. We're looking for people who naturally enjoy connecting with others, take pride in their work, and are excited to learn about specialty coffee and the products we serve.
As a Barista, you'll be the face of the brand and often the first and last impression for every guest who walks through our doors. You'll prepare beverages, educate customers about our products, maintain a welcoming environment, and help create a memorable experience that keeps guests coming back.
Responsibilities
Pre-Opening Responsibilities
Participate in onboarding and training prior to opening
Learn company service standards, operating procedures, and product knowledge
Assist with café setup, merchandising, and operational readiness activities
Participate in team training, beverage preparation practice, and customer service workshops
Support grand opening events and launch activities
Guest Experience & Hospitality
Deliver exceptional, attentive customer service to every guest
Create a welcoming environment by greeting guests warmly and engaging authentically
Build relationships with regular customers and help create a sense of community
Anticipate guest needs and provide proactive service
Handle customer questions, concerns, and feedback professionally
Beverage & Product Preparation
Prepare and serve coffee, espresso beverages, and other menu items according to company standards
Maintain consistency, quality, and presentation across all products
Develop strong knowledge of coffee, food offerings, and retail products
Confidently educate guests about products, ingredients, and preparation methods
Follow all food safety and sanitation procedures
Operations & Store Standards
Operate the POS system accurately and efficiently
Process transactions, handle cash, and follow cash management procedures
Receive and organize inventory deliveries
Rotate stock and maintain product availability throughout shifts
Maintain cleanliness and organization throughout the café, including customer-facing and back-of-house areas
Follow opening, closing, and daily operational procedures
Communicate operational concerns, guest feedback, and product issues to management
Teamwork & Culture
Work collaboratively with fellow team members to deliver an exceptional guest experience
Support coworkers during busy periods and maintain a positive team environment
Demonstrate professionalism, reliability, and accountability
Represent the brand and company values in every guest interaction
Requirements
Previous experience in coffee, food service, retail, hospitality, or another customer-facing environment preferred
Specialty coffee experience is a plus, but not required
Genuine passion for hospitality and creating memorable customer experiences
Strong communication and interpersonal skills
Comfortable learning and discussing products with confidence and enthusiasm
Ability to multitask and remain composed in a fast-paced environment
Reliable, punctual, and accountable
Ability to stand for extended periods and regularly lift up to 30 pounds
Ability to work flexible schedules, including early mornings, weekends, and holidays
Must be at least 18 years old
Benefits
Competitive hourly pay plus tips
Flexible scheduling
Employee product discounts
Health, dental, and vision insurance available for eligible full-time employees
Comprehensive training and development
Opportunity to join a growing company and help launch a new location from the ground up
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