Barista/Cashier/Customer Service

Description

La Boulangerie San Francisco (LAH, BOO-lanzh-uh-REE) at Alton Square, Irvine is a southern French style inspired bakery with rich history of high-quality food, artisan cooking and baking techniques, as well as superior services.  We make people happy with a great smile, great coffee, and great food in a warm, inviting atmosphere. And as proud members of the communities we serve, we seek to be socially and environmentally responsible partners and friends. 

We believe that we can only achieve above by ensuring each one of our employees is fairly treated, takes pride in their work, is passionate about delivering gourmet food to the customers and serves our community.

We’re looking for individuals who have a positive attitude, a warm heart and are eager to learn.  We will thoroughly train our employees and help our crew members to grow with the company.

This position is open for both full time and part time.

Requirements

• Prepare hot and iced specialty drinks

• Serve high quality espresso beverages with latte art

• Warm pastry product according to standard, and keep case stocked and organized  

• Know all menu items and ingredients

• Use Point of Sale system to ring orders

• Handle small amounts of cash, ensuring accuracy during customer transactions

• Speak clearly and enthusiastically about our product terms and ingredients

• Identify issues prior to serving customers with any items

• Follow standard operating procedures for opening and closing

• Complete assigned tasks in a prompt and friendly manner

• Engage customers in a professional, pleasant manner

• Provide service with sense of efficiency

• Follow store sanitation and safety procedures

• Tidy and clean work area and display case during downtime

Competencies:                   

• Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.

• Ethics - Treats people with respect; Keeps commitments.

• Motivation - Sets and achieves challenging goals; Measures self against standard of excellence.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions 

• Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent

Physical requirements: 

• While performing the duties of this job, the employee is regularly required to stand for the whole shift; walk; use hands to finger, handle, or feel and taste or smell. The employee is frequently required to reach with hands and arms and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. 

Shifts and Hours of operation

• First shifts of the day may start as early as 5 am, and last shift may end at 7pm

• We’re open 7 days a week, with the exception of Thanksgiving and Christmas Day.  Weekend and holiday availabilities are required.

Benefits

• Employee meals

• Paid Time Off (wait period may apply)

• Tip income

Experience

• Barista experience is preferred, NOT required

Work authorization:

• Authorized to work in United States (Required)

Pay:

• Every other week

• Hourly rate $13-$18

Paid Training:

• Yes

Please include a cover letter stating why you’re interested in this position to be seriously considered, and resume is also preferred.