Bartender

Position Summary

Provide timely, accurate, and friendly service while preparing the highest quality beverages for our guests. Each bartender’s primary objective is to show our guests such a marvelous time that they will want to return.

Essential Functions 

• Promote, work, and act in a manner consistent with the mission of Bloom Boutique Bar & Eatery
• Prepare and serve alcoholic and non-alcoholic drinks consistent with the restaurant’s standard drink recipes.
• Accept guest payment, process credit card charges, and make change if necessary.
• Check the identification of guests to verify age requirements for the purchase of alcohol.
• Clean and sterilize glasses, utensils, and bar equipment.
• Balance cash receipts.
• Record drink orders accurately and immediately after having received them into the register system.
• Attempt to limit problems and liability related to guests’ excessive drinking by taking steps such as persuading guests to stop drinking, or ordering taxis or other transportation for intoxicated guests.
• Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
• Present drink menus, make recommendations, and answer questions regarding beverages.
• Take beverage orders from serving staff or directly from guests seated at the bar.
• Clean bars, work areas, and tables.
• Reset tables in the bar area.
• Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
• Serve snacks or food items to guests seated at the bar.
• Slice and pit fruit, and prepare other garnishes for drinks.
• Ask guests who become loud and obnoxious to leave, or physically remove them.
• Arrange and maintain bottles and glasses attractively and functionally to support efficient drink preparation, promotion of beverages, and attractive displays.
• Maintain cleanliness in all areas of the bar, including counters, sinks, utensils, shelves, and storage areas.
• Recognize and learn the names of regular guests
• Assist with the restocking and replenishment of bar inventory and supplies.
• Report all equipment problems and bar maintenance issues to the restaurant manager.
• Attend all scheduled employee meetings and offer suggestions for improvement.
• Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
• Fill in for fellow employees where needed to ensure guest service standards and efficient operations.
• Provide guests with information about local areas, including giving directions.

Tools & Technology

• Bar code reader equipment
• Credit card processing machines
• Cash registers
• Carbonated beverage dispenser (draught foam control devices, electronic beer line maintenance equipment, refrigerated liquid recirculation equipment, soda dispensers)
• Cocktail shakers or accessories (3-piece and 4-piece cocktail shakers, pour spouts, spirit measures)
• Commercial use:
• blenders, graters
• cutlery
• dishwashers
• juicers
• mixers
• strainers (4-prong strainers, cocktail strainers, Hawthorn strainers, julep strainers)
• Domestic mist or trigger sprayers (martini misters)
• Ice shaver machines or accessories (ice chippers, ice crushers, ice flakers)
• Non-carbonated beverage dispenser
• Notebook computers
• Point-of-sale receipt printers
• Point-of-sale terminals and workstations
• Slush and frozen drink machines
• Touch screen monitors
• Internet browser software
• Point-of-sale software (Toast)

Training and Experience

• Must be able to pass the Responsible Service of Alcohol Test with a score of 90% or better 
• Must have or be able to obtain State state-applicable health and/or alcohol compliance card
• Proven restaurant serving or hostessing experience a plus
• High school diploma; previous food safety training considered a plus 
• Must be of legal age according to State regulations to serve alcohol

Skills and Knowledge 

• Basic reading and writing skills are required
• Basic mathematical skills to make change
• Hands-on experience in cashier duties
• Knowledge of workplace safety and food handling procedures
• Must be able to suggestively sell food and beverage items 
• Basic computer skills 

Competencies and Personal Characteristics 

• Customer-oriented approach and strong communication skills
• Ability to work well with other teammates while maintaining a positive attitude
• Excellent people skills
• Problem-solving and decision-making skills
• Multi-task oriented
• Ability to work in a fast-paced environment

Environment and Physical Demands

• Must be able to walk and stand during the entire shift
• Continuously reach, bend, lift, carry, stoop, and wipe 
• Must be able to safely lift and easily maneuver trays of food weighing up to 20 pounds
• Frequent washing of hands
• Hazards include, but are not limited to, cuts, slipping, tripping, fall,s and burns