Bartender - Lakeview - Join a Market Leader

Position Summary:

The bartender is responsible for the preparation of alcoholic drinks for guests in all F & B venues. The bartender may also perform services during banquet functions.

Position Duties/Responsibilities:

• Adhere to all appearance and personal hygiene rules and regulations.
• Practice good guest relations through knowledge of the resort and local area.
• Responsible for all guest checks, paperwork, and balancing the bank at the end of a shift.
• Must be trained in Shanty Creek Resorts standards of service before working on the floor.
• Advise the Floor Manager of complaints and/or problems.
• Must have a positive attitude and be efficient in guest satisfaction.
• Take reservations for breakfast, lunch, and dinner while the dining room is closed.
• Responsible for making sure the bar is fully stocked and cleaned at all times.
• Wash all bar glasses.
• Mix ingredients such as liquor, soda, and water to prepare cocktails and other drinks.
• Set and clean up banquet bars.
• Take food and beverage orders from tables if there is not a cocktail server scheduled.
• Must keep beer cooler and can barn clean.
• Must adhere to guest ID card policies.
• May engage in other incidental and related duties.
• Must pass TIPS certification training.
• Other duties as assigned.

Personal and professional accountability is an important aspect of employment with Shanty Creek Resort. To that end, all Shanty Creek employees are required to adhere to Resort policies and standards of conduct while providing our guests with the highest level of service possible. No matter their position, all members of our staff may have opportunities to interact with our guests on a daily basis, therefore all employees must:

• Meet, on a daily basis, the personal appearance and uniform standards as identified by the Shanty Creek Resort Employee Handbook.
• Utilize all tools provided to ensure that prompt and correct service and information is being given to our guests.
• Conduct themselves in a professional manner at all times, maintaining the highest standards of guest service in their interactions with fellow employees, vendors and, most importantly, our guests.
• Employees in this position have extensive guest contact so it is critical for them to follow the SCR standards of service at all times.

Professional Experience:

A minimum of six months’ related experience and/or training in a high-volume F & B operation is required.

Education:

There is no minimum educational requirement for this position.

Required Skills:

• Must be 18 years of age.
• TAM, Servsafe, and/or TiPS certification are preferred.
• Good food and service knowledge.
• Basic Math skills
• Pleasant personality.
• Listening / Written and verbal communication
• Customer focus /Customer service and people skills
• Basic safety
• Action oriented
• Organization
• Punctual Attendance
• Maintain client relationships.

Working Conditions/Environment:

The physical demands and work environment described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This job is performed in and around a hot oven(s) and surfaces with chemicals and food ingredients are used on a constant basis.
• Regularly required to use hands and fingers to handle or feel.
• Frequently is required to reach with hands and arms and talk or hear.
• Occasionally required to stand, walk, stoop, kneel, crouch, or crawl.
• Frequently lift and/or move up to 25 pounds or more.
• Stand on your feet for a long period of time.
• Must be able to work early mornings, afternoons, early evenings, weekends and holidays.