Bartender - SRQ

POSITION DESCRIPTION

POSITION TITLE: Bartender

EMPLOYMENT CLASSIFICATION: Non-Exempt

POSITION REPORTS TO: General Manager

DEPARTMENT: Dining

Duties and Responsibilities:

• Exceed First Class Service standards and behavior with every guest, business partner and peers.


• Greets guests and takes drink and food order; provides information about menu items and looks for opportunity for additional sales.


• Follows recipes and directions for mixing beverages.


• Accurately processes transactions through the POS.


• Responds appropriately to customer concerns.


• Follows alcohol awareness procedures for preventing intoxication and deals with intoxicated guests.


• Ensures a clean, sanitized and well stocked bar.


• Follows health, safety and sanitation guidelines.


• Inventories all beverages and operation supplies, orders replacement items as needed.


• Build guest loyalty and enhance selling skills through the use of available training materials.


• Maintain clean organized work environment that is free of safety hazards which may include sweeping and mopping.


• Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety.


• Other duties as assigned.

Position Qualifications:

• High School diploma or GED


• Food and Beverage experience is preferred but not required


• 1-year experience bartending required


• Knowledge of math to figure cost, make change and cash handling procedures.


• Good communication skills and the ability to work independently as well as with other team members


• Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and peers.


• Ability to work various shifts in a 7/365 team-oriented environment


• Excellent customer service skills and an ability to communicate effectively


• Self-starter able to prioritize and handle various tasks simultaneously


• Ability to adapt to changing priorities and unexpected situations


• Proficiency required in reading and writing and mathematics


• Ability to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, climbing on ladder, and walking long distances.


• Standing for long periods of time and the ability to work in environment with varying temperatures