Gaylord Entertainment
JOB DESCRIPTION
Job Title: | Server Banquets/Attendant Banquets |
Department: | Conf Mgmt - Banquets |
Company: | Gaylord Hotels |
Reports To: | Asst Mgr Banquets |
Supervises: | N/A |
Job Description Date: | 8/22/06 |
Job Purpose: Two to three sentences describing the overall purpose of the job | |
Provide food and beverage service to banquet function guests. Ensure proper setup and breakdown of assigned banquets. | |
Job Responsibilities: Maximum of ten responsibilities, in order of percentage of time spent on functions from longest to shortest; do not list anything that doesnot represent at least 10% of the job's time. Please include supervisory responsibilities. | |
1. | Serve and clear food and beverage items according to function requirements. |
2. | Ensure that buffets, bars, coffee breaks and tables are properly set according to specific function diagrams and standards. |
3. | Attend to buffets, bars, coffee breaks and tables according to function requirements. |
4. | Attend all pre-shift meeting to ensure knowledge of event menu and requirements. |
5. | Ensure full knowledge of menu and beverage selections for the event. |
6. | Maintain cleanliness in all banquet function areas and storerooms as assigned. |
7. | Ensure that all side stations are stocked to appropriate standards for particular function. |
8. | Communicate clearly with all banquet guests to ensure proper service. |
9. | Perform other duties as assigned. |
Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities. | |
Education | High school diploma or equivalent preferred. |
Experience | Minimum of one-year serving experience preferred. Good communication skills required. |
Licenses/Certifications | Alcoholic Beverage Commission (ABC) and Food Handlers cards may be required. |
Discretion & Independent Judgment: Answer all questions and provide multiple specific examples. | ||
Question | Answer ( If yes, give multiple examples) | |
Does this position have authority to formulate, affect, interpret, or implement management policies or operating practices? | No | |
Does this position have authority to commit the employer in matters that have significant financial impact? | No | |
Does this position have authority to waive or deviate from established policies and procedures without prior approval? | No | |
Does this position have authority to negotiate and bind the company on significant matters? | No | |
Is this position involved in planning long or short-term business objectives? | No | |
Does this position represent the company in handling complaints, arbitrating disputes or resolving grievances? | No | |
Does this position have authority to make an independent choice, free from immediate direction or supervision or make decisions orrecommendations that may occasionally be reviewed, revised or reversed? | No | |
Physical Requirements: Indicate requirements that are representative of those that must be met to successfully perform the essential duties of this job. | ||
Ability to speak and hear. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 5lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. | ||
Additional physical and visual requirements (check all that apply) | ||
| Identify and distinguish colors | |
x | Stand for long periods of time | |
| Walk extended distances | |
x | Lift/carry 6-25 lbs. | |
x | Lift/carry 26-50 lbs. | |
| Lift/carry over 50 lbs. | |
x | Reach hands and arms in any direction | |
x | Kneel and/or stoop repeatedly | |
Other: | ||
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Working Conditions: Indicate the environmental aspects of the job. | |
Continually works inside and in close proximity to others. | |
Additional working conditions (check all that apply) | |
x | Outdoor weather conditions |
| Extreme cold (non-weather) |
| Extreme heat (non-weather) |
x | Wet or humid conditions |
| Near moving or mechanical parts |
On high precarious places | |
| With fumes or airborne particles |
| Near risk of electrical shock |
| Near toxic or caustic chemicals |
x | Near loud noises |
x | In areas of strong vibration |
x | Other: Varying weekly schedule including evenings, holidays, weekends, and overtime as business dictates. |
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