Bartender/Beverage Server Casino

JOB SUMMARY:

Responsible for providing friendly, excellent service to every customer whom approaches the bar. Prepares and pours drinks for customers and cocktail servers. Handles all cash transactions accurately.

ESSENTIAL JOB FUNCTIONS:

• Greets and welcomes all guests in a pleasant and professional manner.  
• Prepares and pours all types of drinks for customers and cocktail servers upon request.  
• Provides entertainment for guests through entertainment pouring. 
• Provides property information on current events, promotions and attractions to customers. 
• Processes all cash transactions by accepting money and making necessary change accurately and presents customer with bar receipt.  
• Converts cash to coin for any customer playing the slot machines in the bar area.  
• Calls a designated slot employee when need by a guest.  
• Meets the attendance guidelines of he job and adheres to departmental and company policies.  

GENERAL REQUIREMENTS:

• Must be 21 years of age.  
• Two (2) years previous experience as a bartender is required.  
• High school degree or equivalent is preferred. 
• Must have dexterity and capability to learn entertainment pouring. 
• Must be able to initiate and engage in conversation in a professional and friendly manner. 
• Must possess excellent customer service and communication skills. 
• Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation. 
• Must be able to work any day, any shift.  
• Must be able to get along well with co-workers and work as a team.  
• Must be willing to participate in on-going training in the beverage field.  
• Must have knowledge of current property events, promotions and attractions.
• Must be able to read, write, speak and understand English.

DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:

PHYSICAL & MENTAL:

• Must be able to stand for long periods of time. 
• Must be able to lift up to 75 pounds.  
• Must be able to stoop, bend and reach.  
• Able to use hand motion when preparing and pouring all types of drinks for customers and cocktail servers.  
• Able to use hand motion when cleaning and wiping bar counter.  
• Able to bend, pull and carry bar stock to refrigerators and cabinets.  
• Responds to visual and aural cues.  
• Able to complete required paperwork for cash transactions.  
• Able to operate a variety of equipment. 
• Must be able to simultaneously handle the demands of many customers.  
• Must present a pleasant and professional appearance that customers will find appealing and easy to approach in order to initiate and engage in conversation.

WORK ENVIRONMENT:

• Must be able to work in a smoke filled and noisy environment and maneuver through assigned area during entire shift.  
• Must be able to converse over the telephone in an environment with loud background noise.