Battery Energy Storage System (BESS) Business Specialist

Jupiter Power is an energy infrastructure company focused on the development, construction, trading and operation of battery energy storage assets across U.S. power markets.  Formed in 2017, the company is a national leader in energy storage deployment, utilizing its proprietary optimization applications daily to dispatch its fleet and support its offtake customers. Backed by BlackRock’s Diversified Infrastructure business, Jupiter Power has a strategic portfolio of nearly 2,300 MW / 5,000 MWh in operations or under construction and a pipeline of over 12,000 MW in new projects in development.   

We are seeking a Battery Energy Storage System (BESS) Business Specialist to join our Operations & Maintenance team. In this role, you will be responsible for Specialist supporting the commercial and operational management of energy storage assets with a primary focus on warranty administration, vendor coordination, and documentation processing and approval. This role partners closely with Operations & Maintenance (O&M), Engineering, and external vendors to ensure equipment issues are accurately documented, escalated, and resolved in accordance with OEM warranty requirements and internal processes. The position is well suited for candidates seeking to grow a career in renewable energy business operations and asset management.

This role will be based out of our Austin, TX office and is subject to our Company’s return-to-office policy which currently requires a minimum of three days a week in the office.

Key Responsibilities

 Warranty Administration

• Prepare, submit, and track warranty claims for BESS and balance-of-plant (BOP) equipment


• Monitor claim status, OEM responses, parts shipments, and corrective actions through resolution


• Maintain accurate and complete warranty records in Microsoft D365 and internal tracking tools

Vendor Support & Coordination

• Support vendor onboarding for O&M activities, including collection, verification, and submission of required documentation


• Coordinate cross-functional document workflows for review, approval, and execution


• Serve as a point of coordination between vendors, O&M teams, and internal stakeholders

Data Collection & Documentation

• Collect, organize, and maintain supporting documentation for warranty claims, including:
  
  
  
  • Service and maintenance reports
  
  
  • Alarm and fault logs
  
  
  • Photographs and inspection notes
  
  
  
  


• Ensure all documentation meets OEM warranty requirements and internal standards

Performance & Reliability Support

• Review basic system performance data to help identify potential warranty-related events


• Escalate abnormal trends or recurring issues to senior management for further review

Cross-Functional Collaboration

• Communicate with field technicians, O&M personnel, engineers, and vendors to gather required information


• Participate in internal meetings related to system performance, reliability, and asset health

Reporting & Administrative Support

• Update warranty trackers, dashboards, and logs


• Assist in generating reports related to claim volume, resolution timelines, and recovery value


• Provide status updates on documentation submissions, reviews, and approvals


• Support audits, compliance reviews, and document requests related to warranty activities

Requirements

• Bachelor’s degree in Business, Engineering, Energy Systems


• 0–2 years of experience in renewable energy, power generation, maintenance, or technical administration


• Strong attention to detail and organizational skills


• Proficiency in Microsoft Excel, Word, and document management tools


• Ability to follow structured processes, manage multiple priorities, and meet deadlines


• Clear written and verbal communication skills

Preferred Qualifications

• Internship or entry-level experience in energy storage, solar, wind, utilities, or industrial operations


• Familiarity with lithium-ion battery systems or electrical equipment


• Exposure to maintenance records, technical reports, or compliance documentation


• Experience working in regulated or safety-critical environments

Work Environment & Physical Demands

• Primarily office-based with occasional field or site exposure


• Limited travel may be required for training or site support

Jupiter Power does not discriminate based on a candidate's race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, disability, or any other protected class.